To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(67)
Positive reviews(8)
Reviews with photos/video(2)
Clean and tidy(5)
Great service(5)
Guest User
Comfort Queen Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 25, 2024
Good stay, a bit small space in the room. the hotel is perfectly located, everything is within walking distance, clean, nice staff. It doesn't have a parking lot, as it says. This surprised us, but the receptionist recommended parking nearby 24h/5EUR. But it was almost full, we had the last place. Booking in advance is not possible. The curtains on the window are translucent, the light penetrates into the room. There is no noise from the nearby station, the windows seal well. The room is beautifully warm. There is no cafe in the room.
Response from Property: Dear Guest,Thank you for visiting our H+ in Lübeck and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager
Brandon Luo
Comfort Queen Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Nice clean hotel. Rooms were a bit small, friendly front desk staff. Despite being conveniently right next to the train station, it was very quiet. 10-15 min walk to the main city center
Heisental
Comfort Double Room
Stayed in Jul 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 9, 2023
Convenient location, but still very quiet. Rooms are small, functional and clean. Staff is very friendly.
Original TextTranslated by Google
Response from Property: Dear guest, we would like to thank you for your stay and your great feedback and are very pleased to have made another guest happy in our house and we really appreciate your comment and are already looking forward to welcoming you back. With best regards from Lübeck, your team from the H-Hotels, Anika Müller - Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Aug 2022
Couples
1 review
3.5/5
Posted on Aug 25, 2022
Very good location not far from the old town. Staff very friendly and helpful. Room was clean. Air conditioning unfortunately didn't work. Equipment was fine.
Breakfast wasn't booked so I can't rate it.