Mercure Hotel Luebeck City Center

November and Clean hotell.

Receptionist was not at all welcoming. First impressions important and she did not leave a good impression albeit she was more helpful later in evening when we needed some assistance. Parking is an issue if you need to use garage. Steep narrow entrance and need advanced driving skills to get into some of the places. The room we had (30) was off the garden seating area- access not from inside hotel. It was somewhat souless, had high ceilings and dimly lit. Not very inviting. Bed was however comfortable. Asked about changing room but advised only rooms available were underground ie this was the better option. Did not have breakfast as over €20 each which felt pricey. There is s nice bakery/cafe around corner and the bus/railway stations just across road. On plus side hotel is centrally located and really close to restaurants and old town. Also liked the glass bottles which you could fill up from a water dispenser in lobby. Good recycling policy although I suspect some people will complain about inconvenience.

We had a spacious ("privilige") room, new, quiet (even though room was facing the busstation). Good breakfast. Upon departure, we left some valuables in our room, the staff was very helpful in arranging the return of our belongings by mailing it to our home.