Quality Inn & Suites
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1 room, 2 adults, 0 children
All properties in Lubbock

Quality Inn & Suites

5828 I-27, Lubbock, Texas 79404, United States
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Free parking
Amenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Business Center
Fax/Copying Service
Heated pool
All amenities
Property Description
With a stay at Quality Inn & Suites, you'll be centrally located in Lubbock, within a 10-minute drive of Texas Tech University and Clapp Park. This hotel is 1.7 mi (2.7 km) from Hub City Unleashed Dog Park and 2.4 mi (3.9 km) from Municipal Garden and Arts Center.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 95 reviews
Surroundings
Airport: Lubbock Preston Smith International Airport
(16.3 km)
Landmarks: Lewis Park
(430m)
Landmarks: Botanica Comunidad Indigena
(450m)
Landmarks: Jack Lewis Park
(470m)
Landmarks: The Redeemed Christian Church of God, Dominion Chapel
(490m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Suite Accessible Non Smoking
8

King Suite Accessible Non Smoking

1 King bed
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
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King Suite - Non-Smoking
9

King Suite - Non-Smoking

1 King bed
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
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Standard Room,2 Queen Beds,Non Smoking
13

Standard Room,2 Queen Beds,Non Smoking

2 Queen bed
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
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Standard Room, Multiple Beds, Non Smoking (Lower Floor)
10

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

2 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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2 Queen Beds, Accessible Room, Non-Smoking
6

2 Queen Beds, Accessible Room, Non-Smoking

2 Queen bed
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
Check Availability
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Guest Reviews

7.4/10
95 reviews
Verified Reviews
  • Cleanliness7.4
  • Amenities7.4
  • Location7.4
  • Service7.4
Average for similar properties in Lubbock
Most Mentioned
S‍i‍e‍r‍r‍a
June 9, 2025
The hotel was not the beast our room had an old smell to it! It was dirty! Our bathroom door was broken and could not close it all the way without it getting stuck. Went to take our kid to swim almost all the chairs were broken in there and the hot tub did not work! The patio that was attached to the pool outside was filthy full of beer cans! Our beds were okay woke up with a sore back! Definitely not be staying there again
J‍o‍A‍n‍n‍a
June 2, 2025
The blankets were ripped and stained. The fold out couch mattress was horribly stained. So nasty couldn't even use it. The blanket had blood stains. The hotel it's self otherwise is nice and affordable if they would just put more into the little things in the room that was easily fixable. Also the front desk customer is horrible. The ladies are rude and very uninviting. I always stay at comfort in or quality inn when traveling because they are affordable and always clean and great service. This one was a disappointment.
M‍i‍c‍h‍a‍e‍l
June 1, 2025
Everything was fine except the couch was stained and nasty and had food particles on it. One towel in the bathroom appeared soiled.
A‍r‍t‍h‍u‍r
May 30, 2025
Items in the room were not functioning and there was items missing, like an iron and blow dryer. Although these things happen, we called in advance to make sure those two particular items would be in the room
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
May 19, 2025
Way overprised! Breakfast was not edible. Room was okay, except for the shower. Could not get any hot water out of it....just barely warm.
C‍e‍c‍i‍l‍i‍a
May 18, 2025
The hotel shows it’s years and needs some upgrades but what I care the most in hotels are their beds and those were very comfortable. I see a hotel as a place to sleep and this one offered the rest we needed!
K‍A‍Y
May 18, 2025
It was ok It was ok. The food was good. In our room the 2 lights between the bed did not work. The exhaust fan in the bathroom did not work.
S‍a‍n‍d‍r‍a‍ ‍N‍i‍n‍a
May 17, 2025
No hot water at all, vanity lighting was atrocious, hot tub was not hot at all! carpets were torn and gross
r‍o‍b‍e‍r‍t
May 14, 2025
Don’t do it!!!!! At check in the hotel people were sleeping on the couches in the lobby. I felt like I was nothing them. The sheets had stains all over them. The shower curtain had blood all over the bottom of them. The took our towels the first day and would not replace them or the toilet paper. They acted like we were stealing them. The hot tub was broke and the pool had a bad Oder to it. At 0600 Mothers Day morning the whole hotel was awakened by police and fire. The hotel staff caught the kitchen on fire. And the hotel smelled like it for days and so did our clothes. I left a day early and got a different hotel. The pool area had dirty diapers all over the floor. We purposely but a potato chip in front of our door to see if anyone swept and it was still there when we left.

Services & Amenities

Fitness Room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. NZD 168.42) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Number of Rooms: 60
Phone:+1-806-7636500
With a stay at Quality Inn & Suites, you'll be centrally located in Lubbock, within a 10-minute drive of Texas Tech University and Clapp Park. This hotel is 1.7 mi (2.7 km) from Hub City Unleashed Dog Park and 2.4 mi (3.9 km) from Municipal Garden and Arts Center.

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features wireless internet access (surcharge) and a vending machine.

A complimentary buffet breakfast is included.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Frequently Asked Questions

What are the check-in and check-out times at Quality Inn & Suites?

The check-in time at Quality Inn & Suites is 15:00 and the check-out time is 12:00.

Does Quality Inn & Suites have a swimming pool?

Yes, Quality Inn & Suites has a pool.

Are pets allowed at Quality Inn & Suites?

Unfortunately, pets are not allowed at Quality Inn & Suites.

How much does it cost to stay at Quality Inn & Suites?

Prices at Quality Inn & Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Quality Inn & Suites?

Lubbock Preston Smith International Airport is the closest airport to Quality Inn & Suites, and it is about 15 mins from hotel by car (16.3 km).

What is the cancellation policy for Quality Inn & Suites?

The cancellation policy for Quality Inn & Suites varies depending on the type of room and booking conditions.

About This Property

Nearest AirportLubbock Preston Smith International Airport
Distance to Airport16.32KM
Average Price FromNZD161
Hotel Star Rating2