Le Mekong riverside

The owner of this shop is Chinese, a very enthusiastic young man. I made a wrong order before, and Ctrip showed that it could not be cancelled. As a result, I went to communicate with the boss, and he canceled it very readily. They can exchange money, rent motorcycles, and help book a car to Guangxi Waterfall the next day. In short, they can help solve many problems. The small balcony on the second floor has a view of the river opposite, and there are fruit trees. It is really comfortable and recommended!

I always book accommodation through *************. My current level is Genius Level 3. But this time, I went on a self-guided trip to Yunnan and Laos through the strong recommendation of my friend (Lee Yew Jean), an old user of Trip.Com. The accommodation lasted about 3 weeks, from Yunnan to Laos. We all booked through Trip.Com. My friend even booked his flight through Trip.Com. The accommodation experience in the previous two weeks was great and we were all very satisfied. I even had the idea to book accommodation through Trip.Com in the future. But when we stayed at this inn in Luang Prabang, Laos called "Mekong River View", I thought I should give it another serious thought. What happened was that when I returned to the inn early on the third day after spending time outside and wanted to tidy up before going out for a walk, the person in charge of the inn asked me to change rooms from the 2nd floor to the 1st floor. At that time, the 1st floor The room hadn't been cleaned yet and the door was open, so I walked in and took a look. I told my friend at that time that I didn't want to change if possible because the room smelled bad (my friend can testify). The person in charge who was not far away may have heard what I said, and he came over to me very fiercely and said: Why can't you stay if others can stay? If you are not satisfied, you can stay in other hotels, or you can go to Platform complaints. I was really dumbfounded at the time, and I also had a bit of cerebral congestion, but luckily it didn't explode. I told him that I didn't want to change because the room downstairs stinked, and if he insisted, I would check out that day, too. Complain to the platform and apply for a refund. After that, I went directly upstairs to pack my luggage, and he followed me again. His eyes were even bigger than mine, and he even argued with me. Fortunately, my wife was there, so the situation was not the same. worsen further. I have stayed in hotels in so many countries for decades, and I have never seen such a service attitude, which seems like *****. I also never expected that such an inn could be listed on the Trio.Com platform.

The location is very good! The owner is very enthusiastic! There are cats, dogs and stories.

Very cost-effective hotel. Right by the river. There is also a small balcony where you can see the Mekong River😀

Two bottles of water were provided upon check-in, but they were not replenished on the second day. The shower water was cold and there was no hot water.

The boss is very friendly, not only enthusiastic, but also willing to help. Although the room is a bit old, it is comfortable to live in. There's no chance I'll stay here again!