Anonymous User
January 27, 2023
The arrangement of the rooms were quite confusing although room numbers were written on the walls as guide. I noticed that some rooms weren't chronologically come next to each other. Perhaps they could try rearranging the room numbers / places for easier and faster recognition. They may also opt to put bathrobes in every room regardless which type of room it is as well as add some coffee / tea sachets / sets as some visitors might not have much time or opportunity to go get or buy outside or somewhere. The windows also don't have metal brackets outside for security reasons / purposes. Some lighting weren't even properly working as well as the air conditioning seemed a bit weird, like blowing hot wind and then blowing cold wind a couple of times after (and it's winter season at the time of this writting). Additional English - speaking staff could have also been present for easier assistance for foreigners or expats. These were just few observations / considerations for better improvement but never imply a bad reflection about the place. Overall, it's still a good hotel which is recommendable. The front desk personnel were very friendly and helpful. The convenient and accessible location of the hotel were also very good points, plus it's by the road or main highway. I would still add this to my hotel list the next time I visit Lu'an again. Thank you!