Lucy W
April 16, 2025
The website looked amazing however the attention to detail isn’t there. On arrival there was no offer to help with our luggage. We had to search for staff to get a drink at the downstairs bar. We had the bar menu for dinner, totally overpriced and quality of food poor. No atmosphere, fires not Lit (it was a chilly evening) no music. Breakfast - very poor service, waited an hour for our food and certain items came with missing ingredients and no pastries available as they had run out. We went out for the day returning at 4pm but our room was being cleaned. All in all we had a comfortable stay however I definitely expected more.