TownePlace Suites Bethlehem Easton/Lehigh Valley

The rooms are comfortable with well-appointed beds and a quiet environment. The location is convenient for easy access to highways and shopping areas. Guests praise the clean, spacious rooms and attentive staff.

The front desk people were pleasant. That was as good as the stay got. The room furniture was outdated and old in the room. The chair was stained and ripped in several areas. The TV was not a Smart TV so you could only watch the channels provided, you could not sign in to Netflix or any other streaming service. We ventured to the pool, there were NO towels. We asked for towels, we were handed two hand towels and two small towels. We went back up to the room for a bit and decided to go back down to the pool, on the way down, we stopped at the front desk to ask for towels, we were told they did not have any more. The man told us he would recheck and gave us three small towels. The other guests in the pool area were not happy that towels were not available. We checked out early this morning, we stopped to get the breakfast at 7:45. There was bacon, the other hot plates that had food in there were empty. We were a family of four, there was one fork. Extremely disappointed in the quality of a Marriott hotel. I would not recommend this hotel if you do decide to go, bring your own towels and utensils. Also bring food for breakfast, Enron though it is included.

Ah, the holidays—the perfect time for relatives to visit, share some joy, and occasionally decide they’d rather bunk down at a nearby hotel instead of taking over your guest room. Lucky for us, being members of Marriott Bonvoy saved the day! Our guests stayed at TownePlace Suites Nazareth, and wow, it did not disappoint. They couldn’t stop raving about the quality of the place and how friendly the staff were. It was a hit! P.S. While waiting in the lobby, I witnessed something you’d expect more in a sitcom than real life—a guest was harassing the hotel manager over what can only be described as a ridiculous complaint. To her credit, the manager stayed cool as a cucumber, despite being on the receiving end of what felt like a one-person comedy sketch, minus the laughs. Now, let’s talk about pools. Here’s a fun fact: hotels are legally required to keep their pools sparkling clean and chemically balanced according to health codes (yes, it’s more science than magic). But guess what? If a guest decides to throw the pool’s delicate balance out of whack by, let’s say, doing something… unusual (I’ll let your imagination fill in the blanks), the hotel has to shut it down. It’s not optional, folks! Resetting pool chemistry isn’t like waving a magic wand and saying, "Hocus poolcus." It can take days, sometimes weeks, to fix! So when a guest, possibly the very one who caused the issue, starts demanding the pool be reopened immediately, well… let’s just say they’re asking for a miracle in the wrong department. In short: Kudos to the staff at TownePlace Suites for handling both guests and pools with professionalism and patience—two things that are clearly harder to maintain than a perfectly balanced pool.