Top 5-Star Hotels in Lourdes

Please read this review as it will help you with your stay. Read also all of the poor reviews for this hotel as they are mostly true, indeed not a 5 star. Booked 2 rooms in July for 3 nights, one King room without Sanctuary view and one Junior Suite with Sanctuary view. The king room (or superior double) was not a good choice, has poor ventilation and a thin noise you can only hear at night. The Junior suite has an old central AC with irritating noise even when it is turned off, if you choose this room do not forget your ear plugs. I would stay on a Deluxe room with Sanctuary view on the 4th floor instead as it is cheaper and the AC is old as well but a split model without the noise when turned off. Saw many guests complaining about AC problems, the daily french staff is rude and do not solve the problems. Breakfast does NOT woth it, it would be much better to find a boulangerie nearby. The restaurant is ok, expensive for what they serve and I would recommend just for an ”emergency” , if you have a car I would go to a restaurant in St Savin. Decoration is cheap, spa is a joke, elevators are tiny and old. Bed sheets are horrible, the windows could be sound proof but the walls are not so a lot of noise from the outside, the shower of both rooms leak to the floor. This hotel has nothing to do with the United Kingdon Belfry group, do not be fooled. We want to leave on the 1st night as 3 nights was too much on this hotel. I would not stay again, if you do choose to stay, please do not pay in advance, and do not include breakfast on your stay.

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.

I was supposed to give this apartment hotel a 5* because it was clean and very good helpful staff until the day of our checked out which is today. I am now writing this review with my blood pressure shoot up because the way we have treated by the staff who was on duty seems like we been thrown out. first this is the first time a booked a appartment hotel and it was really good place and clean but there was a mis understanding of checked out time. its my mistake for not checking the time check out but this has not been highlighted when we checked in which is fine I thought that the check out time is 12pm, my mistake for not checking it and I admit that and apologised to the staff who she start ringing the room at 10:30am (I was about to go on a shower getting ready to checked out) she was mentioning that we supposed to checked out 10am which is fine for reminding us and I apologised that i did not double checked the timing ( due to our multiple booking in other destination this has been forgotten to check.) and I explained to her that 12noon was I thought its okey as our train to San Sebastián is 1pm so 12 is just on time to get out from the hotel. I told the duty receptionist that we are getting ready and just finalising our luggage and all stuff that we need to take. then suddenly she rang again about 10 min after and said you need to checked OUT 'NOW' which really make my tension go up again . I felt like we are treated like as if we wanted to stay forever, the way she demand us to get out and hand over the key. I was so furious and grab all stuff immediately while I am in the middle of doing my EYE BROW AND NOT COMBMING MY HAIR , BECAUSE THE WAY SHE DEMAND AND COMAND US TO GET OUT FROM THE ROOM NOW.and hand over the room key. I WAs really furious and tell her off the way she treated us as if they cannot give few minutes to give us leeway to get out from the room gracefully and ready.I hope management can give their stuff a bit of a training how to handle customer service. I know there is a hotel or apartment policy which I get that , but surely you won't tell your customer to get out 'NOW'!!! just because we over the time limit. and when we get to reception she probably don't understand what I am talking about telling her off that she should not threated us like that because it's not nice and I told her I wasn't very happy the way she COMMAND us like that. I told he I am not happy and I am not okey. my tension shoot up because the way she treated us. I travel a lot and went different hotel , this is the first time I have experience this.seems she have no clue why I am furrious.

With a stay at Hotel Christ Roi in Lourdes, you'll be within a 10-minute walk of Basilica of Our Lady of the Rosary and Porte St-Joseph. This hotel is 0.1 mi (0.2 km) from Chemin de Croix and 0.3 mi (0.6 km) from Lourdes Wax Museum.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a reception hall, and a vending machine.At Hotel Christ Roi, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Stay in one of 180 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

We are on a train leaving Lourdes and didn’t want to let this review slip by forgotten. We loved it here. The room, the most excellent breakfast, the friendly service and, of course, the price. Located very near the train station, and a short walk to the Grotto. Very convenient! I especially recommend the hotel and the visit to Lourdes to those at the beginning of their Camino walk; a great way to start the journey!

We are regulars at the hotel. It is a joy to stay in a place where the staff treat you like family. Everyone from Reception to cleaning ladies to restaurant waiters are extremely helpful and professional in their work. Thank you to all the staff and we will return in September.

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

With a stay at Zenitude Hôtel - Résidences Les Jardins de Lourdes, you'll be centrally located in Lourdes, just a 5-minute walk from Lourdes Covered Market and 5 minutes by foot from Château Fort de Lourdes. This eco-certified aparthotel is 1.4 mi (2.2 km) from Basilica of Our Lady of the Rosary and 1.4 mi (2.2 km) from Basilica of the Immaculate Conception.Be sure to enjoy recreational amenities including an outdoor pool and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of Zenitude Hôtel - Résidences Les Jardins de Lourdes, or stop in at the snack bar/deli. Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.Featured amenities include multilingual staff, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 79 guestrooms, featuring kitchenettes with refrigerators and stovetops. 50-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves, housekeeping is provided weekly, and cribs/infant beds (complimentary) can be requested.