Guest User
February 12, 2024
Avoid absolutely, don't be fooled by only looking at its prices which are low 😡 the Sri Lankan leader and his staff are like the room in his hotel. No respect for customers. Really an unpleasant experience in this hotel that we had. I had booked 2 nights at the base and only stayed for one. The boss asks me to pay for the stay on arrival before taking possession of the room.. I have never seen this in other establishments 🤔 At first I didn't really understand why but after paying and visiting the room that I understood why, given the state of the room (cleanliness? 0 hygiene, very poorly insulated both thermally and soundproof it is 0, no operational heating..) In addition the Sri Lankan staff who 'collected the payment did not provide me with the paid invoice, he asked me to come back later so that he could give me the invoice on the other hand absolutely had to pay for the room 👎 It's escrows.. the hot water the same, you have to let it run for about 10 minutes before getting lukewarm water (in their hotel rules, it is specified no wasting water 🤔) So cold shower, no heating and short night because there is no sound and thermal insulation in the room. This hotel completely neglects its customers in terms of responsibility for the comfort of customers and the reporting of malfunctions. Their main interest is money above all and the rest the management and its employees don't care... Honestly who paid you a little more for a stay, at least you will have a stay worthy of your trip.. The little bonus it's the location otherwise I say once again flee this Milan hotel establishment🤬, personally I will never set foot in this rotten hotel again and I will also advise against it to those around me
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