Fairfield Inn & Suites Louisville Airport

Fairfield Inn & Suites Louisville Airport Reviews

Fairfield Inn & Suites Louisville Airport

653 Phillips Ln, Louisville, Jefferson County, United StatesView Hotel Details
Fairfield Inn & Suites Louisville Airport
Fairfield Inn & Suites Louisville AirportFairfield Inn & Suites Louisville AirportFairfield Inn & Suites Louisville Airport
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1 night

Fairfield Inn & Suites Louisville Airport Guest Reviews

4.3/5
Very Good
108 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(108)
Positive reviews(94)
Negative reviews(14)
Guest User
King Suite
Stayed in Jun 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 20, 2023
The flight was delayed so we arrived in the late night, but the front desk crew was happy to help us to get our room keys quickly. Nice stay experience.
Anonymous User
King Suite
Stayed in Mar 2023
Booked for others
230 review
5.0/5
Outstanding
Posted on Mar 14, 2023
The hotel is not far from the airport, but the name of the hotel here is quite long, Fairfield by Marriott Louisville Airport, the transportation is convenient, and it is relatively close to where we are going.
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Anonymous User
King Suite
Stayed in Aug 2023
Business travelers
94 review
5.0/5
Outstanding
Posted on Aug 26, 2023
Very convenient to and from the airport
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Guest User
King Suite
Stayed in Apr 2024
Friends
33 review
4.0/5
Very Good
Posted on May 28, 2024
The room is OK
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Luoweishuang
King Suite
Stayed in Mar 2023
23 review
5.0/5
Outstanding
Posted on Apr 16, 2023
#好評#對梳洗用品,安全性,隔音,床品舒適度,鄰近餐廳,走廊隔音滿意
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Verified traveler
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 19, 2024
Updated hotel, but glimpses of the 'old' hotel remain. Service was meh. Breakfast was poor. It did the job for a pit stop on a road trip, but nothing great.
Verified traveler
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 14, 2024
I had not so great service here last time.....I gave them another shot and I am glad that I did. Stellar service. I will be back.
Duane
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 18, 2024
Breakfast was lacking…no oatmeal for the toppings, prepackaged foods in the hot trays, low quality
Amy
Stayed in Feb 2024
Family
1.0/5
Posted on Feb 18, 2024
The front desk threatened me. I’m traveling with my 3 kids, I’m a professional and travel a lot but this one was a personal trip with my kids. I do not ever come into conflict and hostile situations with people like this. It would have been less scary if my kids weren’t with me, but I feared for their safety. I intend to file charges and get my money back.
Jonathan
Stayed in Feb 2024
Business travelers
4.0/5
Very Good
Posted on Feb 7, 2024
Overall I enjoyed staying at this property. Despite the proximity to the airport, the only time I could hear airplanes overhead was when I was outside. I was intown for work at the Kentucky Convention Center, and it was very easy to go to and from there. The parking lot at this time of the year was completely open and I had limitless options to park where and how I wanted. I'm taking half a point away from my score for the bed. I'm not sure if I've chosen poorly in recent months when choosing hotels, or if it's a growing trend across the industry, but this and several other hotels I've stayed at have had extremely uncomfortable beds. Thin mattress, very little padding or support, and are hard as a rock. I've stayed at a Super 8 with the same bed for half the cost. As someone with chronic back pain and as someone who is on the heavier side, I wish ******* had a section where hotels could share if the hotel's beds are hard, thin, pillow topped, or give any indication as to what to expect, as this feels like the end-all-be-all most important piece of information one would need when choosing where to stay. I'm taking another half point away for the inconsistent breakfast options. I don't eat meat for health reasons, so I originally thought that the only hot food options for me were the eggs. But, then the next day there were suddenly egg sandwiches available. And each day was something different, meaning I had no idea what I did or didn't have available until I checked.
Laura
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 5, 2024
Rooms are very spacious, you don’t see that very often. My only complaint is the pool was not open , they said the fire alarm kept being set off. Kind of weird. Kids were very disappointed about that.
Gayla
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 3, 2024
All the employees were helpful and friendly. The shower was nice. The bed was a little hard for me but i don't sleep well when I'm not in my own bed. Breakfast was decent. We would stay there again..
Callie
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 30, 2024
Pleasant check in and check out. Just stayed overnight as we caught a flight early in the morning
Lindsy
Stayed in Feb 2024
Other
2.0/5
Posted on Feb 5, 2024
Pool was closed. I was there with 3 children for State wrestling. Was a little disappointed.
Verified traveler
Stayed in Jan 2024
Business travelers
2.0/5
Posted on Jan 12, 2024
Not so good. I booked a regular King Room and I was given a handicap King. When I asked if I could get the room switched I was told they can't since I booked through here. Very frustrating when I know they were not at capacity. Would it have been so hard to switch rooms?