Courtyard Louisville Northeast

Every thing went great. Wouldn't change one thing. Can not do any better. The employees are first class. Place in total was great. Thank each everyone. Ken/Julie B.

Like that the hotel is close off the highway and within walkable distances of conveniences. The only negative was that we were disappointed in the pool. We were looking forward to doing some lengths for exercise after a long drive but it was so small we didn’t end up using it.

Was able to park almost at the front door. Check in was quick and easy. The room was lovely. But the remote to the TV didn't work. Cecile front desk quickly came to check it out. He then moved me to another room. Offered me a complimentary drink and anything I would like from the store. I slept extremely well in the comfortable bed.

The check in staff was quite pleasant, however the room left much to be desired - no extra blanket or pillow, (both were needed) no Wi-Fi access and the bathroom had a dried substance on the vanity. Phone attempts to reach the front desk to have the room serviced were not answered. We were in town for a single event and left and were out until late evening and left early the next morning. We opted to use our own disinfectant wipes and did a quick cleaning before we were able to rest. Courtyard by Marriot has always been our safe go to when traveling however, this experience suggests we might need to ask more questions and make tougher decisions when booking rooms.

Clean comfortable and quiet. Staff professional and friendly made us feel welcome.

Property was clean and well lit. Staff were professional and friendly. The room had very old carpet with multiple stains. We are not likely to stay at this hotel again.

Only stayed one night, but everyone was very kind and helpful. Only complaint is the breakfast bistro. There was only one person there working, and he absolutely couldn’t keep up. Took 40 minutes to get coffee and oatmeal, after I ordered it. Others were just turned away and told too busy. I get it, from his perspective, but there were no other options for breakfast and coffee. Otherwise, great stay.

One of the best hotels we have stayed at! It was very cleanly and they made sure we had everything we needed. The staff was also super friendly and made sure to give us any details we would need about our stay.