15054 NY-37, Louisville, New York State 13662, United States
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Highlights
Free parking
Lots to do
Pets welcome
Amenities
Public parkingFree
24-Hour Front Desk
Airport pick-up
Wi-Fi in Public AreasFree
Airport drop-off
Smoking Area
Fax/Copying Service
Express Check-In and Check-Out
All amenities
Property Description
With a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 44 reviews
Surroundings
Airport: Massena International Airport
(9.6 km)
Landmarks: New Testament Church of Massena
(2.5 km)
Landmarks: Massena Baptist Church
(3.0 km)
Landmarks: Massena Town Beach
(3.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Queen Room with Two Queen Beds - Non-Smoking
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5
Queen Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Room Details
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5
1 Queen Bed, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi
1 Queen bed
Non-smoking
Private bathroom
Room Details
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5
1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator, Wi-Fi
Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking
1 Queen bed
Non-smoking
Private bathroom
Room Details
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Guest Reviews
7.4/10
44 reviews
Verified Reviews
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
Average for similar properties in Louisville
AI Summary
The location near Rt37 is convenient for travelers. Guests appreciate the friendly and helpful staff, especially the manager's pleasant demeanor. The spacious, comfortable rooms with great beds are also well-liked.
Services & Amenities
Most popular business facilities
Public parking
Free
24-Hour Front Desk
Airport pick-up
Additional charge
Wi-Fi in Public Areas
Free
Airport drop-off
Additional charge
Smoking Area
Fax/Copying Service
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Fax/Copying Service
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
VIP Check-In Service
Concierge Service
Front Desk Safe
Languages Spoken
Hindi
French
Public Areas
Barbecue
Picnic Area
Smoking Area
Vending Machine
Accessibility
Accessible Rooms Available
Braille Signage
Safety & Security
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
First-Aid Kit
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. NZD 166.44) is charged.
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Renovated: 2019
Number of Rooms: 45
With a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area. Additional features at this hotel include gas grills and a vending machine.
Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Frequently Asked Questions
What are the check-in and check-out times at SureStay by Best Western Massena?
The check-in time at SureStay by Best Western Massena is 15:00 and the check-out time is 11:00.
Are pets allowed at SureStay by Best Western Massena?
Yes, SureStay by Best Western Massena is a pet-friendly hotel, but it is best to call ahead to confirm.
Does SureStay by Best Western Massena provide breakfast?
Yes, guests at SureStay by Best Western Massena can enjoy breakfast during their stay. Breakfast option(s): Continental.
How much does it cost to stay at SureStay by Best Western Massena?
Prices at SureStay by Best Western Massena are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to SureStay by Best Western Massena?
Massena International Airport is the closest airport to SureStay by Best Western Massena, and it is about 10 mins from hotel by car (9.6 km).
What is the cancellation policy for SureStay by Best Western Massena?
The cancellation policy for SureStay by Best Western Massena varies depending on the type of room and booking conditions.