Quality Inn Hotels in Louisville

Had reservations for 3 nights. To start off, when checking in I was told we are on the second floor. When I asked where the elevator was, she laughed. Said no elevator, you'll have to carry your bags up. Fine, we can manage. After visiting people, the next day, returned to our room before dinner only to find we had no maid service. Went down to front desk only to be told rudely that they only do maid service every 3 days. I asked him to show me that on my conformation or receipt, he stammers and said he couldn't find it. So back up the stairs. Coming back from dinner couldn't get into our room. So back down the stairs to the front desk. The girl just laughed and said they dated our key wrong. Okay back up the stairs. Next day getting back to the room still no maid service. Now no clean towels or face cloths. Kleenex has run out, and so has coffee for the in-room pot. So, I go back down the stairs and ask at the desk for some coffee. She looks and says they are out. But will give me tea packets. Our last morning breakfast before checking out, coffee pots out of coffee. The person tending the breakfast room when asked if we can get coffee, proclaimed he's very busy and will get some as soon as he has time. Maybe 10 people standing around with empty cups. And I should say the trail of breakfast cereal up the stairs and down the hallway, stayed there all 3 days. Service like this I would expect from a lower-class hotel. But not from Quality Inn. Especially for $140,00 a night. GO ELSWHERE IF YOU CAN!!!!!