Guest User
October 29, 2023
Key Points: This is a decent property that is poorly maintained. Facilities are warm and homey. The cleanliness is problematic: dirty window sills, dirty sheets on a pullout couch. The property is vastly understaffed: 1 person serving the entire property. The food looked like a day-old supermarket purchase. We won't be returning. The resulting vibe felt much more like couch surfing than a $300-a-night splurge. Facts: We waited an hour to find a staffer after arriving at 5pm. Couldn't unpack bags or do anything, while we walked around, waiting, and looked for this person. The Entry room was covered in bed sheets and pillow sheets, being dried. The pullout bed in our suits had somebody else's old bed sheet on it, hairs and everything. The breakfast was a day-old quiche. It was in a supermarket disposable tin pan, which HAD PRIOR SLICES cut out of it, which the staffer offered to heat up for us. So at least a day old. We were the first people to breakfast, promptly at 9am. Nobody else was eating quiche. Speculation: I can only suppose this is in an effort to expand their margins. I can't remember the last time I stayed in a place that didn't have professional cleaning and was provided old supermarket food. Our experience was nothing like the high-rating reviews. I suspect that for weddings, there are a large number of *professional* 3rd party hospitality vendors on hand. And this is the key -- that great staff make a great hospitality experience. And I have a feeling that the "regular rentals" will have the understaffed and disappointing experience that we did. Solutions: Other bed and breakfasts, hotels, and places that we stay tend to use - Professional cleaners - Food service professionals - A receptionist on duty, especially during normal check-in times on the weekend.