Guest User
September 7, 2022
I didn’t look at it when I booked the room. The order does not include breakfast. When I checked in at the front desk, I told the guy at the front desk that the check-out was positive. Can I get a breakfast, because this hotel (Gymnasium) used to be OK This is a gift. After talking to the guy at the front desk, he didn’t say no. I thought it was okay. I went to have breakfast in the morning, but no one asked me for a breakfast roll when I entered the door, so we ordered two and waited for breakfast. The lady who rolled came and found out that she didn't use the card. My colleague went to the podium to ask the lady at the front desk. The lady replied that he didn't handle it when she checked in. There was no way to eat two bowls of noodles for 58 yuan. When I checked out , I asked Miss No. 020 at the front desk, her attitude was blunt, and her tone was very bad, (you read the order yourself, you read the order yourself), I was really speechless. I suggest that Miss No. 020 change the guard! Service attitude first, ability second!
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