Bambuda Castle

Location & Views: Most reviews highlight the hotel’s scenic location in Boquete, offering panoramic views of the volcano, mountains, and surrounding nature.(based on 1 review)

Shortly before our stay here we received an email informing us about the construction work, saying that it was mainly the pool and hot tub area that couldn’t be used. In fact it turned out that apart from the bar and restaurant nothing was available at all (no kitchenette, no pool, no climbing wall, etc). When we arrived we could barely hear our own word during check in because of heavy machines everywhere. After a lot of discussion and when we had decided to cancel our stay, we were given rooms further away from all the noise and wanted to give it a try. We do understand that construction work is annoying for everyone working here as well but basic service and a bit more interest to solve problems (no WiFi in our rooms, no water, no electricity for some hours etc) can be expected at such a costly hotel. Once all the work is done it will be a beautiful place and the rooms have really nice interior designs. Still, service was very poor, no room service (!!), no emptying of bins, a dirty floor when we moved in, no water or glass available on the room. Also during breakfast some meals were not available for days. We are sorry for the harsh words and do want to thank the ladies at the front desk for their efforts!