Paradise Park Fun Lifestyle Hotel

We stayed here last few days of August beginning of September for 9 nights in total and honestly after reading some of the reviews we were a little worried. We checked in about 12.30pm and our room was ready which we were very happy about, room was good quite clean. There was a few little things like the plug was hanging off the wall, bathroom or bedroom door wouldn’t always shut but the kids loved having their own space. Rooms very spacious. Had one concern that at the top of our stairs there were some spikes to keep the birds away and my son nearly put his hands on them. It seemed a bit of a hazard. Hotel grounds very well kept and the cleaners work very late. They do start knocking early but putting the sign on our door they come back. I did notice some nights they were still cleaning rooms at 8pm. We had read quite a few reviews about staff especially staff in the restaurant being rude well during our 9 nights I can say I didn’t meet one member of staff who was rude, they were all very friendly and helpful. Staff at reception were also very friendly, very informative. We was half board during our stay and was told that we could swap lunch and dinner around if we wanted to but if I’m honest this wasn’t as easy as the reception made out and it cost me €75 in the end. Food wise there is a good choice of food, you may struggle a little if you’re slightly fussy as my partner did a couple of nights. Being half board we were able to charge items to our room which I normally pay off every couple of days. When we checked in we wasn’t informed of any limit, so during one evening when I tried to put two drinks on the room I was left standing there like a silly person with a queue of people behind me while the bartender spoke on the phone to then inform me that my account had been put on hold. It would of been so much easier if I had just been told at check in that there was a limit instead of being made to feel the way I did standing there. Lacking is anything for the slightly older children to do, there is no playground or space for them to really meet friends. There is a couple of pool tables and table tennis but that is all. Entertainment is also not great a singer every night in the bar upstairs and a children’s entertainer and then karaoke in a very small entertainment room which can get very warm. The pools are lovely but make sure you check what pools you can take children in as one pool isn’t clearly marked out and that’s adult only. You are only allowed to use floats bought from the hotel as they are very strict and what can be used. Lifeguards seemed to tell some people off while allowing others to do the same thing which didn’t seem right. Pools also shut at 7pm and are cordoned off. The free mini bus is a very good service, the walk down in to the town is about 15 minutes. The walk back maybe slightly longer as the hotel is on a hill. The shop within the hotel I wouldn’t bother to use there is a supermarket/shop right

Cannot thank our cleaner Marlene enough, our room was spotlessly clean everyday and with fresh new towels. The hotel itself was very good, majority of the staff were very friendly and helpfuI. The entertainment, the choice of food and drink was very good, lots of choice and lots to do. Our favourite place to sunbathe and chill was the 8th floor adults only and we only went once one morning to the beach, whereas normally it is the other way round. We also were gifted for free a bottle of cava and some sweets for my boyfriends birthday which was a lovely touch and not expected. The hotel personally I think is in the best location and away from other noisier areas so for us this was ideal. All in all a fantastic 1st time Tenerife holiday and a fabulous hotel to stay in. Thank you for the new memories and we will be back!!

First of all the staff are great. Very happy and helpful. This was my second stay here. Communal areas always kept very clean. I was with my daughter who is vegetarian and we were there for a week. We both always found plenty to eat as there was so much selection. Great stay. We stayed in room 121 and people would come out from the bar area and smoke/vape across from our balcony. At one point on particular evening there were around 8 people there at the same time. Not great when you are non smokers and a bit sensitive to smoke. We weren’t ever in that bar area as was out most evenings. So unsure if there is enough signage for people to know they need to move further away?! Thanks for a relaxing week. We would stay again.

For the first time ever I experienced bed bugs on holiday I suffered from a number of bites as a result. Hotel staff eventually moved me to another room after my persistence initially was told the hotel is full… Level of cleanliness to be questioned. Accommodation was not 4 star. I have relayed this to TUI as it is misleading. Rooms very basic. Food with half board was repetitive at dinner. Would not recommend the hotel.

Luis is one of the loveliest waiters. He was so good around out little girl and would interact with her often! He has made our holiday due to his exceptional manner.

All staff were really friendly and helpful. Entertainment was varied and enjoyable. Beds and rooms really comfortable and cleaned daily. All round great holiday.