KBH89
December 18, 2024
Just returned from a week of winter sun at this hotel. I would love to say check in was quick and easy but it was more long and tedious after a very long day travelling, the room on the 6th floor was very nice with a beautiful view of the pool and distant sea, great tv with English speaking channels, not that you watch tv much on holiday but always handy to keep up with the news. Bathroom was very nice with a great walk in shower with plenty of hot water with good pressure, the rooms were cleaned very well every day with plenty of clean bedding and towels. Sun bed towels were collected from the sauna at a refundable price of 20 euro, plenty of sunbeds available at this time of the year around all the pools, we soon discovered that the adult only rooftop solarium was our preferred sunbathing area and spent most days up there, very friendly service from the bar staff up there, as it was everywhere you went , all staff were friendly and a credit to the hotel. The restaurant was quite large and could be bustling at times, there was an adults only section at the back. The food was varied and should suit all tastes , I particularly liked the breakfast offerings and though it was very good, unfortunately we found that some food especially in the evening was Luke warm at best and should be served at a higher temperature. The drinks at the bars were decent and plentiful with self service options for the beer and wine , soft drinks and coffee, service behind the bar for the likes of spirits was good and you never had to wait long to be served. Entertainment at night was good with some sort of act on every night in the strelitzia bar, we had different singers / music acts and a decent comedy act and they put the night in. The other entertainment place next door to the restaurant was mainly for kids entertainment. There is a shop at this hotel that sells some decent clothing etc at very reasonable prices Finally just a couple of things that weren't great, in this day and age I find having to hire a safe very disappointing , I haven't paid for a safe for more than twenty years of travelling the world , and it seems like a big backward step in time. I reserved and paid for a day on a bali bed on the rooftop solarium one day only for it to be cancelled at the last minute due to high winds, I found that the process of taking my money during the reservation was a hell of a lot easier than refunding it back onto my card after the cancellation, and three days later the refund has just arrived back in my account, thank you. I can understand that when you are running a hotel offering different boards then it is difficult to Marshall this, I was all inclusive and it worked well for me , obviously the staff must look for your wrist band when ordering drinks and when you don't have a band then you pay at the bar and I saw this working well countless times , however what I also saw was one particular couple without a band drinking free drinks day and night for a full we