Hotels Near Iglesia capilla "Nuestra Señora de La Merced" in Los Cabos

Not a 5 star resort. That's not saying it's not a nice resort, because it is, but 5 star resorts have top notch service. First ding, they don't pick you up at the airport, but you can have them set up transportation for you (at your added expense). The Taxi is $75 each way (I checked Uber and it was $55 and the taxi dude matched that price). We were able to catch a travel van on the way there from the airport for $17 a person. We had an ”executive suite” which was nice, not their best room but probably in the middle. They never changed the bed sheets in the entire 5 day/4 night stay. They made the bed, but never changed the sheets. They have a well stocked fridge and other goodies for a steep price. The problem is moving their crap out if you actually want to use the refrigerator. We were charged ”additional taxes” when we checked out as well. Only like $2-3 a day, but these should have been included in the price. The on-site sushi restaurant was not a good value. They charged us for items we didn't order and watch out for the $4.50 water. Our bill was $200 plus tip for two adults. Each had two margaritas, one appetizer (we had cancled after we told the waiter and he acknowledged, but came anyways) and two entrees. Portions were small, so definitely no ”leftovers”. The good. The included breakfast is excellent. Take advantage of that, eat a late breakfast (breakfast is over at noon, so be there no later than 11am) and that should tide you over until dinner. The location is great. Close to the marina/downtown but just far enough way that it's an easy walk and you stay out of that busyness. Overall, it's a nice 4 star (at best) resort.

I was not allowed to register at the front desk! I have traveled to many countries and stayed at many luxurious hotels including Mexico. I have never been treated with such disrespect and rudeness on the part of a front desk manager. When asked to explain the policies that she wanted me to sign, without reading, she became increasingly rude and tore the document in half and told us our reservation was canceled and to leave the property. We did so and were left without a place to stay for the night. Luckily we were able to secure a room for the night at a hotel where the front desk was courteous, helpful, and kind. Of course, with this kind of experience, I would tell anyone never to stay at the Tesoro Los Cabos hotel. I am requesting a full refund from Trip.com and an apology from from Tesoro Los Cabos Hotel.

Just don't bother. I booked 2 rooms back in February for our stay in August. I paid the balance a week before the trip. When I arrived I was told that they couldn't verify the deposit I made in February or that I had paid the remaining balance. I showed them proof of both because I printed and saved the documentation for all payments. I was told by the front desk staff (Abraham and Itzel) that they close payments take a day to show up. When I told them I paid a week ago then the story changed. After them rudely telling me multiple times I had to pay $529.47 as an incidental fee whilst the lady next to us was told $200 for her incidental fee, I had enough. They said that they had to call Reservations to confirm which was conveniently closed at the time even though i called reservations 3 times that week to confirm what was needed for check in. My friend brought up to them that their contracts said $100 for incidental fees that we signed and they said their solution for us was for us to hold $200 on one card and $300 on another card implying that they thought we didn't have the money. The whole time the two of them were conversing back and forth in spanish as if I didn't understand them as they did not know that Spanish is actually my first language. At this point I opted to speak to her in Spanish to which she stared at me baffled and then called her manager Michael. Michael told us that they couldn't verify the deposit so we had to pay the money. I asked him why and he said they closed the nooks monthly so it wasn't showing on their screen. I informed him that we paid it in February and showed him proof. Therefore if you close books monthly then you have it. I informed him that I was here and heard Abraham tell the woman next to us that the fee was $200. At which point he told us that we had to paid incidentals of $200 per room and that was all. Upon getting to my room I was disappointed with how dated it was. The restaurant ans bar staff were amazing. I had a great time and much better customer service next door at the Grand Solmar. We came for a group event and all the people at the event had the same or worse experiences. At check out they had their ducks in a row on everything though in order to get money they thought was owed to them. Upon leaving the resort I discovered that I and several others are covered in rashes that appear to be bug bites. I will never stay here again.

We had an amazing time at el encanto de la hacienda. You must stop by at il forno and the infinity pool and see Mauricio and Ingrid they were amazing and on top of it for our drink orders and food.the infinity pool has an amazing view. The pizza is delicious would recommend the pesto shrimp pizza. They made our trip a great one.

Recently stayed at Hilton Los Cabos and booked with the Altamar package. The hotel was great on the communication front ensuring everything was lined out for us before our arrival. Check-in was seamless and the staff was very welcoming. Room was spacious and the beds were extremely comfortable. Only downfall of the rooms is that they could use some additional lighting. The hotel hotel grounds are very well manicured and shows that it is taken care of. As far as where the hotel misses the mark. Food and overall service. The food was VERY bland. We ordered some guacamole and chips by the pool and there was little to no flavor. We did get dinner at the Italian restaurant one night and the food was fresh but still lacking a bit of flavor. The best food item that we got at the pool was the tacos. It appeared that the hotel was understaffed around the pool. We were constantly having to flag someone down as there were often times no one was around. Overall it was a good trip. We were there when a tropical storm was coming through and the hotel was great at communicating with everyone about the storm and precautions in place. I think that it's a great hotel but could work on food and service.

If relaxation is what you are looking for this a good place to visit. The staff was very nice and hospitable. We encountered no real issues with anything. The suite were also amazing. Of course like many of the other post here, it is a little pricey. We did a six day stay…. On two different reservations. The first one we paid the all inclusive fee. For us it was worth it because we had drinks all day. The breakfast was delicious and best meal served at the resort restaurant ( in our opinion). The last three days we did excursions. No other resorts or restaurants were in walking distance. But taxis and Ubers were available quickly. We did take the Uber to San Lucas. That is where all of the night life was/is.It was about a 20 minute drive from the resort. Recommendation/con: “BE PREPARED FOR THE MOB AT THE AIRPORT” I’m surprised that there isn’t more mentioned on this. Get transportation to the hotel was a total nightmare. There were at least 10 different vendors trying to sell excursions even after we told them we only looking for transportation. At the least they were very persistent. We traveled to several other of the islands which pose a similar experience. But, this one… Getting back to the airport was simple. There were plenty of taxis and Ubers available.

I was here with my Sister in December of 2023, it was my second visit, and I was so Impressed with the Friendly Service and Amazing staff I am coming back in August for another visit. I find the previous review from ” Vernon m” to be inappropriate and miss leading. First; this wonderful little resort is not in Cabo, it is in ”San Jose Del Cabo” which is a city of it's own with Amazing Beaches and a Wonderful Charm. Second (and more important) I find comparing the Service and Dedication of the hotel Associates to a ”Troup of Monkeys” is Disrespectful and totally inappropriate. I found on Both visits, the hotel associates were Amazing, Friendly and Professional. This is a smaller Resort but it offers so much.

The hotel was fairly clean but sink didn’t work and they didn’t fix or change rooms. The food at the hotel wasn’t good. The bellhop were the nicest and young cho cho, the concierge were great. The hotel had very few activities. It was boring!

Stylish, Super clean and excellent service. The location is perfect, right next to the historical center of town. Every night we walked to dinner, so many great options. The hotel staff is so nice and helpful, they lent us beach chairs, umbrellas and towels. Valet parking was easy and convenient. I would definitely recommend this place and hope to stay there again.