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Website stated includes 2 adults breakfasts. Hotel did not offer any breakfast. Also before book there were no disclaimer about extra fee. Front desk was extremely unprofessional. Waited in the line to ask questions. When my turn he left with no words and just gone for while. Came out like nothing happened while later. Racism ?

The room was small, but the overall service was still ok. The first night the room was a bit noisy facing the night market, and the second night was changed to another corner with a view. The hotel design details are full, but most are public spaces, the hotel room design is general, unless you spend a big price to live in a suite

I am a restaurant manager with my own restaurant in Manhattan, NY. I like LA very much because I am a Laker fan and I love this city. But the breakfast restaurant in this hotel makes me feel discriminated against for the first time in America for so many years. Maybe I am an Asian face? ? ? ? ? I don't know. From the time I sat down to eat to the end, there were only a few tables of guests at 7 o'clock in the morning, and no one served me coffee or tea, not even a greeting from the waiter! ! ! Don't their wages come from the service charge of each table of guests? ? ?don't take me wrong. I just cannot understand how they can doing this kind of job. What makes me feel worse is that they will ask me what the nearby guests need to drink. Listen.

Here’s a revised review incorporating your point: --- I had a smooth experience overall at the Sheraton Hotel. Check-in and service were efficient, and the facilities were well-maintained. However, I noticed some comments mentioning large crowds at certain times. It seems this is due to the shuttle service dropping off a batch of guests simultaneously, which is understandable. Despite this, the staff managed the flow effectively, and it didn’t significantly impact the overall experience. A great stay overall! The only I can complaint is limit restaurant variety

As a guest at the Westin Bonaventure, I had an incredible stay that truly exceeded my expectations. The hotel’s unique architecture is striking, and I loved the stunning views of the city from my room. The accommodations were spacious, modern, and very comfortable, making it a perfect retreat after a busy day exploring LA.  

Kind of acceptable place just to take a flight on next day. But not cover the standards of other hotels of the same chain. It is clean and near from airport. Average. The gym is good! By the way be careful with the bathroom mirror, very sharp, I cut my finger just to try to grab the wash hands soap.

The Westin was perfect for our short stay before flying home. We chose it as it was close to the airport and the shuttle both to and from made it too easy. A short walk to a few dining options and also car hire within the building is a great option. There is also another car hire place just down the road. Overall very pleased with the Westin and would stay there again.

I just had an amazing stay at Sheraton Hotel.The hospitality was exceptional, with friendly staff that made me feel welcomed from the moment I arrived. The room was spacious and impeccably clean, offering a perfect retreat after a busy day. The amenities were fantastic, I truly enjoyed my experience and would highly recommend this hotel to anyone looking for a comfortable and relaxing getaway!”

This hotel is one of my favourites in Los Angeles to stay at as it’s located next to two decent shopping centers, is Beverly Hills adjacent, has efficient valet parking and the rooms are kept in good shape and tidy. The staff are very friendly and go out of their way to ensure you have a great stay. Although the rooms are not big, and the room phones take time to master the bathrooms make up for it as they have a decent setup and good quality amenities.

The lobby of the Beverly Hills Marriott Hotel is not big. It is not as spacious as the domestic hotels, but it is very lively. The restaurant, bar and lounge are all on the first floor. We booked a king-size bed room with a sofa bed. We arrived at the hotel at midnight that day and were told that there was no sofa bed in the room. Finally, we communicated and added a folding bed. We troubled the guy to move the bed, kettle, quilt, etc. in the middle of the night, but at least the children did not have to squeeze with us and slept comfortably. The hotel provides bottled drinking water. If it is not enough, you can ask the hotel staff at any time. The service is still very good. There are no disposable slippers and toothbrushes in the hotel. Fortunately, we brought them ourselves. I didn’t ask if the hotel provides them. The hotel provides mouthwash and lotion. Other shampoos and shower gels are all in bottles and fixed on the wall. The room we booked from Ctrip includes breakfast. The breakfast is a standard American breakfast. The dishes are basically the same every day. The only thing that may change is the taste of juice, but the taste is very good. You can also order salads and other drinks. In addition to regular coffee and tea, you can also order juice. I think the location of this hotel is pretty good. We can go to the city center, museums and Universal Studios in about half an hour. There are gas stations nearby, and it is very convenient to drive and buy things nearby. The surrounding residential communities are also safe and quiet. It is a very good place to stay. The only expensive thing may be parking. There is only valet parking for driving to the hotel, which is $58 for an overnight stay, and I didn't tip. Although it is worry-free, it is true that my parking fee is higher than the rental fee. Maybe you can share other parking places nearby.