NguyenAngie
March 11, 2024
Left do not disturb, holder on door while I went out to grab lunch. Left some valuables inside my room.they went in my room with no regards to the sign, if something had went missing , they would have had a bigger issue. As well when I got back to hotel after lunch. I was locked outside my room for 30 minutes due to doorlock running out of battery. For the inconvenience and lost of time I had before checked out,I requested an additional hour for the inconvenience for my checkout at 1pm and lost of time due to the door lock. They wouldn't even give compensate me the extra time back cause of door issue at first. But then agreed for an extra 30 minutes as I complained more. The morning staff, I found to be not be accommodating and wrecked the experience I had with the hotel. The evening staff were great though