Embassy Suites by Hilton Los Angeles International Airport North

Good and accommodating host

Hotel had a complementary drink, awaiting on arrival. Pool and Jacuzzi. Extra towels provided by a robot it was faster than a human lol Buffet breakfast was good too!

Everything was good at check in. The room was not cleaned well. The table tops still needed to be wiped down and the shower still had hair in it. Our Ac/Heating unit did not work well and was cold during the night. We are looking forward to breakfast in the morning, Got downstairs at 9:15am. Everything was basically gone, No oatmeal, juice was gone. And we received our omelette orders incorrectly. We use to love this location but it seems to have gone down in service.

There is a lot of traffic you can hear all night long. Planes, fire trucks, ambulances, etc. I didn’t realize the hotel was under the flight path and we would hear the planes landing and leaving. It was easy to find the location. The breakfast buffet was great our first day, but then continued to decline the 4 days we stayed. No milk, no yogurt, no muffins, etc. The room keys struggled at first and wouldn’t open the parking garage, then wouldn’t work at all, so I had to go to the front desk a few times. Also they kept running out of towels at the pool even when we asked for some they never brought any so we had to grab a few off a maid cart. Overall we enjoyed our stay, especially our kids.

Great access to rental car lots, regular shuttle service to the airport, and helpful staff. The room was nice and large, with a separate living room area and kitchenette.

Excellent stay and close proximity to the airport with a free shuttle. Captains welcome with 2 free drinks in the evening.