Mr Tong
October 26, 2024
For this holiday inn, it’s big different with others.
For reception, they are very friendly.
For carpark, only for valet, $45 per day and it’s expensive than Las Vegas. But I think they have better security as they will lock the exit entrance at night time.
For room cleaning, it’s big issue, we found there are many areas with stain, dirty or hair.
We are worry that it has bug but luckily they don’t have even though we did deeply cleaning before sleep.
For room, always has sound from another room, it’s big problem as the connecting room which is living by a family. They keep loudly and affecting us to sleep even 23:00-24:00.
Finally, staff thoguht we touch the connecting room lock and affected another room customers instead of understanding what happen we have. Poor on handling customer case.