Hotels Near Bethany Lutheran Church in Los Angeles

The K mattress & pillows were very comfortable. The room was very spacious & quiet. Cynthia from front desk was very accommodating for my request & had a great stay. The staff were friendly, courteous & efficient. The gated covered parking came in handy for the storm & I appreciate they have 3 well functioning luggage carts for guest use. Gateway Towne Center is within walking, 1 block to Best Buy, Marshalls, etc.

The hotel room is big and clean The breakfast is average, but it is too far away from Hollywood and there is a traffic jam. It takes two hours to drive back and forth every day

The hotel was absolutely fantastic! The staff went above and beyond to ensure our stay was perfect. Their incredible hospitality made us feel like valued guests. We had a wonderful time at the hotel. The amenities were excellent, but it was the staff's warm and genuine hospitality that truly made our stay unforgettable.

Very friendly staff and very satisfied with the flexible time to check-in especially flight delayed caused us late check-in. Hotel room very clean and value for money. Will definitely visit again!

It was a nice stay at the hotel! It’s nice and clean. Staff are very helpful. It’s a bit far from the city, but there are supermarkets, malls and restaurants nearby

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

The lobby was very nice and the staff was very accommodating. However, the bedrooms were a bit older than what we saw in the lobby. The shower head proved to be a bit of a problem for a nice hotel experience since it had a unique design where I had to pull the lever out in order for water to come out compared to the usual twist levers. The water pressure was also not that great since it seemed that water was not dispersed evenly through the shower head resulting to a poor leak in how water was coming through for the shower. It would have been a more pleasant experience if this shower problem was fixed. I also noticed how the towels were turning grey after use from the shower? I'm not sure why this happens but it was mildly concerning.

I stayed in the four points by Sheraton while visiting LA. The hotel was nice and the staff were very friendly and helpful. The hotel is right by the LAX airport also. The deposit was 350$ and you have to pay 50$ for overnight parking in my opinion thats outrageous. I ended up getting my deposit back pretty quick. I chose this hotel being that it was a decent price but having to pay the extra 50$ for parking made it pretty pricey and had me thinking I could of stayed at a nicer hotel for the price I payed in total.

Hotel closed to Universal studios, walking around 5 minutes. Great room, clean. The only bad was check in time waiting too long. We were arriving 12 pm and we had to waiting till 4 pm to get our room.