Hotels Near 24th Street Theatre in Los Angeles

At ten o 'clock in the morning, the attendant knocked on the door and asked if we needed to check out and clean the room. This will wake us straight from sleep. When we needed an extra bottle of mineral water, we were told that the check-out time was only ten minutes away, so we could not be provided with extra water.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Amazing stay. We’ve stayed a handful of times at the Waldorf Beverly Hills which we also love, but I think this will be our new go-to Hilton property in Los Angeles as it’s at a much more attractive price point. The service was what really stood out. Extremely friendly front desk, bellmen, drivers, and wait staff. We were celebrating our anniversary and they upgraded us to a beautiful suite and provided treats and champagne. Pool was beautiful and huge considering the area. Food was delicious, albeit extremely expensive which is our only criticism of the property. We are excited to come back.

The best value for money, especially if you are going to Universal Studios. This is a mom-and-pop shop run by a Japanese aunt in Hong Kong. It has a very large space and a safe environment. There is a supermarket within a 3-minute walk. It takes 18 minutes to drive to Universal Studios and 35 minutes to Hollywood. It is also very clean!

Hotel closed to Universal studios, walking around 5 minutes. Great room, clean. The only bad was check in time waiting too long. We were arriving 12 pm and we had to waiting till 4 pm to get our room.

I stayed in the four points by Sheraton while visiting LA. The hotel was nice and the staff were very friendly and helpful. The hotel is right by the LAX airport also. The deposit was 350$ and you have to pay 50$ for overnight parking in my opinion thats outrageous. I ended up getting my deposit back pretty quick. I chose this hotel being that it was a decent price but having to pay the extra 50$ for parking made it pretty pricey and had me thinking I could of stayed at a nicer hotel for the price I payed in total.

It was a nice stay at the hotel! It’s nice and clean. Staff are very helpful. It’s a bit far from the city, but there are supermarkets, malls and restaurants nearby

Very clean hotel with very spacious lobby and rooms. Great reception with kindness. Parking was convenient with a fee. Many restaurants around the area.

The K mattress & pillows were very comfortable. The room was very spacious & quiet. Cynthia from front desk was very accommodating for my request & had a great stay. The staff were friendly, courteous & efficient. The gated covered parking came in handy for the storm & I appreciate they have 3 well functioning luggage carts for guest use. Gateway Towne Center is within walking, 1 block to Best Buy, Marshalls, etc.

First of all, when I checked in the guy from the front desk was super rude and he got upset after every question I asked about my reservation details, nobody greets the guests or customers, not even a good morning. The room was very old, the beds super uncomfortable you can feel the springs on your back, really couldn't sleep comfortably there and i still have a lot of back pain, when hotel beds supposed to be the most comfortable beds, also you can hear all kind of noices like floor cracking whe you are walking inside the room, voices, coughing etc. From other rooms and also bathroom faucet and from the upstair rooms too, the people walking, running, and talking in the hallway, I heard the 10 time sneezing of the guy upstairs. And that's not it, I had a cockroach in my bathtub that I had to chase and get rid of it, the towels stinks like grease or dry oil clothes, disgusting and the change your towels every 3 days (bc is eco-friendly 🙄). And the worst thing, they include ”breakfast” in the reservation like a big thing but NO!!, the only thing you can have there for breakfast is the waffle iron, and JUST ONE little syrup container (1 regular and 1 sugar free), one for everybody, no eggs, no bacon or sausage, no yogurt, no tiny cereal boxes like all other hotels, no bread or bagel, no cream cheese, no milk little containers just one thermos with milk, not very clean in my opinion, NO FRUIT just a couple of bananas, and when I say couple i mean it. Coffee was super bad, literally crap, and for me is the first thing I like to drink when I wake up ”a very good cup of coffee”. Very disappointed with Trip Advisor that recomends this super old hotel as a good staying place and a hotel with service like this should be super cheap. First and last time i follow TripAdvisor suggestions. The pictures in the hotel's profile are not of the same hotel.