Best Hotels near Jose Francisco Peña Gomez Park, Los Alcarrizos

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

This absolutely gorgeous hotel in Santo Domingo's historic colonial zone is the perfect home base for your visit to the Dominican Republic! The beds were comfortable (with very fine linens) and rooms were spacious, and the staff friendly, helpful and efficient. In particular we thought Hector the doorman/maletero, Clara at breakfast and Dilcia with security went above and beyond. Cannot remember the names of the lovely women at the front desk when we checked in, but they were also wonderful. The breakfast buffet was not only delicious, but there was a wide variety-something for everyone-without sacrificing several traditional Dominican breakfast foods (which we love and find are often left off hotel menus.) We even got a complimentary tour of the historic hotel and surrounds-the icing on the cake!

The breakfast is very good, and the overall environment of the hotel is also very good! There is a small ** downstairs, saying that the exchange rate for local currency in ** is much better than at the front desk! In addition, the hotel also charges a 25% tax!

Good overall location and the refurbishment since the last time I stayed is a huge eye-opener. Good to see more investments going into the area El Conde as the place was going into decline.

I would have given this hotel 5 stars were it not for its restaurant menu. It seriously needs an overhaul - it is all over the place (asian, mexican, hamburgers etc..). Choices for room service are the same as the restaurant with no real ”sandwich” or snack option (everyone does not eat hamburger and fries). I don't want to eat with a fork and knife on the bed. Grill cheese and a soup would have been a nice offering. We don't all eat meat. Breakfast was typical buffet style with an egg station. Pricey for the offerings, not amazing. However, the staff, location, cleanliness and rooms were excellent!! My daughter and I felt very safe. The small pool area is lovely. The gym and sauna were also very clean - wish I had more time to use all of the offerings. We were here for a family reunion and getting to meet ups was so easy and fast. Uber is so cheap and they come quickly with no hassles. Malls and restaurants are all around this location. So many upscale as well small Cafe type restaurants within walking distance. I really enjoyed my short stay at this Holiday Inn.

Based on the photos and reviews, we booked 2 nights to visit the colonial district and Santo Domingo. Bad surprise just when we arrived in the hotel area, we would have asked the taxi not to leave us there...but hey, we're going back. Friendly welcome and clean lobby. For the room it's something else, a box with a porthole, an uncomfortable bed and a bathroom of 1.5 m square, so small that they cut the door to accommodate the edge of the sink. We go out, it stinks, it's dirty and we get attacked from all sides, frankly we really don't feel safe, we quickly check out the spots to see and we go back. Horrible night, noisy and poorly attended hotel, well unless you want company..., barking all night, smells... we barely slept! We had informed that we would not stay the 2 nights, the manager acted surprised and obviously did not offer us any compensation for the second paid night... in short I could continue, but it's not worth it, go elsewhere , I will leave it there

The room feels well organized. The water pressure is very strong and I feel like I took a shower properly. Good because the transfer line from the parking lot to the room is very close. Parking manager always waits to help parking. Above all, the price is cheap

Greatest hotel experience in Santo Domingo. Good vibes starts from the check in with Jacinto and Jarlin which receive people with a nice welcome smile and kindness, they were very helpful with my requests. Breakfast area with all guys is amazing: Jessica, Franger, Henger, Rafaela, Julio Cesar, etc treat guest with a unique behavior. They really know the definition of customer care and service! And what about dinner at the restaurante,?Ramon and Luis give the best attention to customers, they are very kind and amazing person. STUNNING STAFF!!!