Guest User
February 20, 2024
In addition to being hot, the room also had a tea station for making tea. I was very satisfied with it, so I chose to stay one more night without hesitation and take a look around Longyan. But what follows is a bit beyond my understanding. The management simply does not deserve the name of this hotel. First of all, it is already spring. The highest temperature in the past two days has been close to 29 degrees. There is no air conditioning in the room. The hotel has air conditioning except for the lobby. When I went to the front desk to solve the problem, I had to wait for approval from the leader. I would like to ask, as a hotel owned by Wyndham, do you not know the principle of putting guests first? The reason why I gave the service four stars is because the front desk was very enthusiastic and helped me change to a slightly cooler room. The attitude was very good. It is said that it is still an executive room (the wallpaper is moldy), forget it, just live for one night and leave tomorrow, wasting a good mood.
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