Guest User
May 30, 2023
Of all the hotel stays, this was the most shocking to me.
When I first checked in, I felt that the hotel was old, but I thought it would be a bit old for one night anyway, as long as it was clean.
There was a strong smell of smoke when entering the room (I am a non-smoker and am quite sensitive to the smell of smoke). Later, when I went to the bathroom, I felt very uncomfortable when I saw mold under the sink (I won't post the picture of the cabinet, it's quite disgusting), but I couldn't bear to change rooms because I was too lazy.
Because it was already dinner time when I checked in, and the client was waiting for the receptionist, I put down my things and left. When I returned to the room around one o'clock in the morning, I was very sleepy, so I lay down to rest without paying attention to the quilt.
When I woke up the next time, I was extremely shocked. Inside the white quilt cover was a quilt with traces of dirty residue.
I contacted the front desk of the hotel at that time, but their attitude and ability were average. I did not ask for a check-out fee or other compensation, because I thought that once I accepted the compensation from the hotel, I would be embarrassed to expose this irresponsible behavior. Well, I chose to refuse compensation and expose the incident to warn other consumers.
Everyone must pay attention to the hygiene of items when staying in this hotel.
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