Chihuoli
June 26, 2023
🏨Store name: Oriental Hyatt Hotel
📍Address: No. 111, Caoxi North Road, Xinluo District, Longyan City, Fujian Province
💰Room fee: ranging from 171-250 yuan
🎡Environmental facilities:
The hotel's facilities are quite satisfactory, not new, and the hotel has been renovated once, so the user experience is pretty good.
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🥪 Breakfast: Not recommended to buy
The breakfast experience is very disappointing. There are not many varieties to choose from. For lunch, there are freshly fried dishes, but there are too many vegetables.
The Western-style breakfast was extremely disappointing. The bread was hard and had no texture at all, and I didn't buy the sandwich version.
The only consolation is that the fruits are still fresh, but there are only a few types, just two kinds of fruits.
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🛎Service:
❗Point 1: The room price at the front desk is too high
The service is relatively poor. The hotel the girl at the front desk can book for you is much more expensive than what is listed on the platform, and by default, the hotel will include breakfast.
⚠The rooms on the platform only cost more than 170 yuan, but the charge is 250 yuan, and breakfast only costs 15 yuan per person, so I really don’t understand why it is 80 yuan more expensive than the platform🙃❓
❗Talk 2: There is no sense of service and the customer is not asked whether they are staying together, resulting in changing rooms once during the check-in period.
Due to the high school entrance examination, many students booked hotels on the 9th to 10th floors. The girl at the front desk even knew that the hotel had reservations and gave us a room on the 9th floor. As a result, we needed to extend our stay on the second day during the check-in process. When I checked in, I had to go through the trouble of changing rooms💢💢💢It felt really inconvenient. It was really not okay to not inform customers in advance🙅🙅
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