I was unable to travel due to physical reasons. I contacted the hotel phone one night in advance and learned that it was possible to cancel. Just let me apply through the same channel. After applying, Ctrip told the hotel that it could only reply the next day. When I asked in the morning, the hotel said that it was not available. I said that I couldn't cancel the order, I know, but I couldn't go there when I was sick and I already called and agreed. As a result, I was told that I couldn't get it, saying that it was the phone call by the security guard! ! Then what phone call do you want the security to answer, isn't this your hotelier? ? Turn back! Just tell me the rules won't work! There is no room, there is no way I asked before hanging up the phone, so how can I pay you? Immediately, the company that said it was OK to pay 1/3, 80? I ordered 225. I can’t refund some but some, and then I contacted to cancel it! ! I'm just so angry! You can't return what you promised, but you can tell me that the security guard said it, it doesn't count! The special physical reasons cannot be cancelled and cannot be worked around! Is it so short of money? ? ! !
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