"A bad Orange Hotel Experience
This trip chose to stay at the Orange Hotel in Wudu, Gansu. I thought that the brand chain could be guaranteed, but I was disappointed.
1. Booking and room type problems
At Trip.com , I specially booked a double room and a twin room. At that time, the note of the double room was vaguely mentioned that there were some windows without windows, and it was not clearly informed which rooms had no windows. Looking forward to arriving at the hotel to check in, the front desk directly informed us that the big bed room booked had no window, which was far from my expected accommodation. In desperation, we have to add money to upgrade the room type, hoping to exchange for a comfortable window room, the result of the upgrade, the so-called โwindowโ turned out to be an inner window, poor lighting and ventilation can basically be ignored, completely did not achieve the upgrade should have experience improvement, I feel that this money is very wronged, Like falling into the hotel's โtext trapโ, the mood is not beautiful in an instant.
2. Health conditions are worrying
After entering the room, it was even more surprising. There were a lot of hair scattered on the bedding. It should be a white and clean bed that made people feel at ease to lie down and rest. At this moment, it made people feel responsive and instantly worried about the quality of sleep. Looking at the sink, there is also hair left, which shows that the room is extremely perfunctory when cleaning, and it does not meet the hygiene standards that a brand hotel chain should have. As a consumer, spending money to stay is to enjoy comfort and cleanliness, not face such a cockroach environment.
This stay at the Orange Hotel, from the misleading information at the time of booking to the health situation after check-in, every ring is disappointing. I sincerely hope that the hotel can pay attention to these problems and strengthen management. Don't let more customers chill, and also give other passengers who are about to book a wake-up call and choose carefully.
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This bad review clearly expounds your encounter, both objectively describing the facts and expressing dissatisfaction, which helps to attract the attention of the hotel and can also be used for reference to other consumers. If there are additional details, please feel free to tell me and I will help you improve it."