Yuncong Duohua Hot Spring Resort Center

This time I booked a private villa with a price of 2,058 yuan/night. 1. There is a problem with drainage in the room, whether it is the bathroom or the wash basin. 2. The soaking pool in the villa room is too small and not suitable for two people. 3. There are many mosquitoes in the room. 4. What’s even more annoying is the breakfast room! Not only did the food in the breakfast room taste bad (it was a waste of ingredients), but the service was even worse. In the morning, I brought my 7-year-old child to the restaurant and was stopped at the door to charge Xiaobao for his meal. He lost his temper at the door and got it. After entering the restaurant, I met a person who seemed to be the restaurant manager, but he did not have the level of a manager. He blamed us guests and looked down on the guests (like why he came to our hotel if he couldn't pay) and had a quarrel with the manager. After that, it was just a matter of taking the baby to have his height measured. One had no appetite for breakfast. Finally: Contact Ctrip to decisively cancel your hotel stay on the second night. Summary: If a hotel sacrifices the guest experience in exchange for profits and profits, then the hotel will inevitably run worse and worse. One last word for the hotel: Hardware attracts customers, service retains them. Finally, I would like to thank Ctrip for its full coordination and responsibility. During the dispute with the restaurant, Ctrip's customer service staff understood the whole process and said: If this hotel even charges for the child's meal, then Ctrip will fully compensate.

The hot spring experience is poor. The water in the children's water park is very dirty and icy. I don't dare to let children play. The water in the pool is not very clean. There is no water in several open-air pools. During the National Day, the premium double room costs more than 1,000 yuan per night. You have to pay a 500 yuan deposit when checking into the bed room. There is a saying that the room facilities are so-so, but it is only 1 yuan away from the bubble pool. For a room that costs more than 2,000 yuan per night, you have to sit in a car to get to the bubble pool. It is the worst hot spring experience in Guizhou. .

整體服務普通，酒店房間設施不錯，温泉一般，晚上燈光偏黑，地下停車場燈光昏暗，車輛不夠規範擺放，酒店景色蠻好，餐廳出品普通，早餐普通，周邊吃的不多，比較偏僻，打車不方便，最好租車去。