Anonymous User
August 14, 2023
Very disappointed overall!
First of all, I have been here for business trips several times. Many friends recommend Chengda. For various reasons, I have never stayed here. I often stay at Kaiyuan. This time, it was because Kaiyuan was full, so I thought I would try it.
The front desk was very good when I checked in at night, and I was very satisfied. When I went upstairs, I confirmed with the lady that the breakfast time was until 10 am.
When I got to the room, the room card and the environment and facilities were good, and I was satisfied.
I was busy with a conference call until 9 o'clock in the morning and went downstairs to have breakfast.
The first thing was to find a seat. It was more than 9 o'clock on Sunday morning. Half of the table was occupied by people, and the other half was filled with cups and plates. Half of the table was full of leftovers, and no one was cleaning up. I finally found an empty table in the innermost corner and sat down.
The second thing was to have breakfast. To be honest, there were very few breakfast categories. In this case, I drank porridge. Seeing that there was only white porridge left, I drank some. Then I saw that there was nothing left with the side dishes for the porridge. I thought, forget it, I won't drink porridge, let the aunt make some noodles. I asked the aunt to make noodles, and the aunt said that the noodles were gone and you came too late. I looked at the time and it was less than 9:30. I asked her what time your breakfast was. She said 10 o'clock, but you came too late. I was speechless. I found the remaining fried noodles on the plate to eat. After eating for a while, I felt thirsty and went to find a drink. The orange juice was in a transparent bucket, and it was obvious that it was gone. So I went to the ceramic bucket next to it to pour soy milk and poured a drop out. I put the cup next to it and finished the fried noodles thirstily. I went back upstairs and ordered takeout.
How many people stayed in the hotel on Saturday night? The restaurant did not prepare breakfast for so many people. The attitude and service of the restaurant were obviously intended to make some guests hungry. I have lived in hotels at home and abroad for nearly ten years, and I have experienced both good and bad. If you really can't provide breakfast, don't provide it, and don't charge for breakfast. I stayed in such a hotel for 451 yuan. . .
Wenzhou Wenyuan, which I stayed in for more than 300 yuan on Sunday, provided free ice cream as soon as I checked in at night. Because of work reasons, I arrived at the restaurant at 9:45 in the morning. Including those who came to have breakfast at 10 o'clock, they all had a very rich breakfast.
Whether a hotel is serious and sincere is reflected in every little detail. A bowl of porridge, a bowl of noodles, a cup of drink, and the aunt's counter-argumentative answer, all reflect the serious management problems of Chengda.
Original TextTranslation provided by Google