Ramada Hotels in London

Based on the questions asked its good. In truth though we found it noisy (paper thin walls), the lift sounded like it would break down and the pipes made lots noises when adjacent rooms were showing etc which kept us up. Plus points. The staff were nice enough, location is good if driving and the hotel is clean and shower was powerful.

Great Location, Terrible Service” I recently stayed at this hotel during a business trip. While the room itself was nice and the location superb, the service was extremely disappointing. The staff, particularly two individuals from the reception team(both was indian guys), were rude and unhelpful. Despite the hotel’s policy clearly stating that room service was available, I was told repeatedly to “come down” instead of receiving the assistance I needed. My team had booked an executive room, expecting a premium level of service, but the attitude and unwillingness to help made for an unpleasant experience. For a business traveler expecting professionalism, this fell well short. Would not recommend if you value good customer service.