Best Hotels near Putney, London

The Copthorne and Millennium hotel is situated in Chelsea right by the side of Chelsea Football Club. The reception staff were friendly and helpful, so booking in was easy. The room was very clean and well decorated. It came with dressing gowns, temporary slippers, toothbrushes and paste, water, tea and coffee. The bedding was comfortable, both duvet and pillows. The room also had television, air conditioning, refrigerator and a safe. Charging points were also available. The en-suite bathroom and toilet was again, modern in design and very clean With the windows open some traffic noise can be heard. The breakfast menu was extensive with something for everyone. It’s self service buffet and the food was well presented. The staff too were friendly and efficient. The hotel also has a selection of bars.

When we arrived, we kept being sent to the wrong room. Moved three times with two young kids who were very moody by the time we actually got into the right room. Staff are friendly but unfortunately they had something different on the system which didn’t give us a good start to the trip. Bathrooms and rooms are dated. Hardly any sockets and half of them not working. Parking is convenient but unfortunately when we put our car in the parking it was not giving out the tickets so they just approximated the charge of parking for me which I know I paid over for. The reception area is gorgeous, and breakfast is good. I’d probably look for a better hotel next time around though purely because of the rooms!

Good service, the people at the front desk are very nice. The room was clean and spacious. Convenient to travel, very close to Tesco. The serviced apartments are very well equipped.

Dear customer services representative from IHG rewards club and Owner of HI Hammersmith, My family and I had the misfortune of staying at the Holiday Inn Express Hammersmith in London from 1st September to 2nd September in room number 340. During the checking-in process, I have encountered the most unsatisfactory, rude, and disturbing services in my lifetime that I think you should know of and hopefully do something about. First of all, we arrived at the hotel at 14:50. Upon arrival, the lady who was responsible for checking in, mentioned to me, all guests would have to wait for another 15 minutes before checking in. I was puzzled, and enquired the root cause to the problem, at the same time, trying to come out of an alternative solution (which they should have done this), asking as a diamond member to IHG rewards club, if the hotel can prepare the paperwork, take the credit card information first, and assigning a room can be delayed to a later stage? This is because I had to rush to north London to pick up my son. The reception lady replied very bluntly, without any sympathy, “We cannot do anything and usually your room won’t be ready until 4PM, we already move forward to 3 o’clock.” The room check in time should be 3pm not 4pm, this was stated in the hotel policy and in the booking email. I was not satisfied with her attitude and explanation. I don’t mind she told me the true reason, for example, the hotel is understaffed or they had a group of international tourists a night before who all have late check out. However, covering the true reason, finding an excuse does NOT reflect the expected level of customer services, which damage the integrity of services staffs and brand image. So I began to challenge her explanation, hoping to get a satisfying explanation with controlled and still firm voice. At the point, the duty manager Jas***e came by, instead of trying to calm the customer down, and asking for the reasons to resolve the problem. She behaved very aggressively (holding her head up, with her very arrogant face and body language) and being very judgmental, started to shout to my family (including my 8 year old daughter), in front of many other customers waiting in the lounge, ‘I dislike the way you talked to my colleague’, blaming me to be very arrogant and impolite to her colleague. In a matter of fact, I merely was very firm with my voice and unsatisfied why she said the check in should be 4pm, and refused to do anything to save a few minutes. She said the customer she was dealing with, has a diamond platinum status, if he can wait, why not me. I corrected her, “diamond is the top level of IHG club membership. What I am asking here is if I can check in early, at least fill in the documents and bank details, as I am in a rush.” She pointed out to all customers waiting in the lobby, “You have no privilege than anybody comes earlier than you.” I was not trying to take privilege as I explained before. It seems because she is the duty m

This is a very nice hotel, in a prime location. As I was visiting for a stint in the National Archives in Kew, it was ideally placed for me between That and the super busy inner city. The rooms are small but comfortable. The whole place is squeeky clean, which was more important for me than size - I did not plan to be in the room other than for sleeping. The area is teeming with nice cafés tto grab breakfast, which I usually prefer anyway to eating at the hotel. The rooms could do well with a small fridge, even though I am not a minibar user. The staff are super nice and helpful, I really felt welcome.

Visit here often for work. The location is fantastic and the staff are always helpful and nice. The staff that work the Starbucks cafe in the lobby Ali, and Goitom always great me with a warm hello and go above and beyond.

i have stayed at this hostel several times now for several reasons: it is close to Earls Court Station with easy access to Heathrow and Victoria The young staff are always pleasant and helpful and they always try to accommodate my requests I appreciate the excellent breakfast each morning and the ability to have a tea or coffee at any time during the day The simple evening meal included in the accommodation is much appreciated when prices are so high in London It is close to Sainsbury's / Co-Op and one has access to the kitchen during the day The courtyard is an asset. The only negatives are that many of the facilities are in need of an upgrade and the showers are very cramped. The communal living room is dominated by the large screen TV and it is difficult to find a quiet spot to work on a computer.

Nothing to say, the location service is superb. Absolutely A spot, the only drawback is that there are fewer places to eat around. But it is walking distance from Buckingham Palace Hyde Park.

Very nice and new hotel Perfect location for what we were gonna do in London Everyone there was so friendly and greeted us and wanted to chat. Only very small comment little stains on the carpet in the room we stayed Still perfect hotel

Good location near Russell Square station, walking distance to Tottenham Court Road, Euston (15min). Room is basic and comfortable. Doors slam very loudly and cause disturbance at night. There was a function one night that lasted till almost midnight and the noise/music reverberations travelled a couple of floors up.