Best Hotels near Laura Ashley Green Plaque, London

The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!

I am CEO - Founder of a tour operator business and I travel a lot. I stayed at this hotel for a business event and I can honestly say that I was not satisfied for the following reasons: . Clean hotel but in need of a refurb. The 80's style is outdated . The pool and spa have not yet been reopened since the Covid period . The team in the breakfast room is not friendly at all. Rude staff, they asked me my room number and after I told them this they asked me ”Have you ever been here” A question that reveals suspicion, lack of professionalism and kindness . Finally, the hotel is located near Battersea Park but the underground station takes about 20 minutes on foot to reach it (even if there are buses nearby) it is not at all comfortable to have a hotel so far from the underground station. Getting around London with the underground is essential Final exhortation: book your leisure and business travel elsewhere in London. There are much better hotels with excellent value for money

Very well located offering impeccable services. The room with terrace is really amazing. Good breakfast and bar.

The room is not big, but hotel rooms in the UK are very small, so this is pretty good. There are three of us. Equivalent to an extra bed, it costs about 2,800 yuan a night! The location is very good, about 1.5 kilometers walk to Buckingham Palace! Breakfast is delicious...😀😀😀

We weren't sure what to expect as we had never stayed in a 'pod' before but we were suitably impressed. A few minutes from Picadilly Circus tube station, it was clean and comfortable. The room was very quiet & the shower was wonderful. Good quality towels & bedding. Toiletries included. Would definitely recommend this hotel.

We stayed at the Marriott County Hall just before the Easter weekend and had the most amazing stay! The hotel was perfect for us, it was clean, in a great location and staff were so so helpful! Every member of staff we spoke to made us feel so welcome. The bedrooms are well designed with plenty of space. The bathroom was perfect and we really liked the Molton Brown toiletries in the bathroom. We loved every minute of our stay at this hotel and couldn’t recommend it more! I really hope to return again in the future!!

We stayed here a few years ago and thought at the time it was 'okay'. It must've had a revamp since then because I found it had really improved. The room was laid out well to give plenty of space and the beds were comfortable. My friend took first shower and said it took a while to warm up but it was fine when I got in. Everything was spotlessly clean and we had a really good nights sleep. We arrived quite late and there was still someone on reception who checked us in quickly. It's a bit far out from the city centre but worked well for us for one night. Would stay here again!

Good location near Russell Square station, walking distance to Tottenham Court Road, Euston (15min). Room is basic and comfortable. Doors slam very loudly and cause disturbance at night. There was a function one night that lasted till almost midnight and the noise/music reverberations travelled a couple of floors up.

Traveled down to London for the weekend to watch Moulin Rouge Really enjoyed the weekend, the hotel was amazing, very impressed, every member of staff was polite and very welcoming Only thing I can fault was a smell in our bathroom when we arrived back from the theatre (smelled like drains) seemed to go away when the shower was run.

Overall, my stay at Dreamtel London Kensington Hotel was a mixed experience. The location of the hotel is fantastic, making it convenient to explore the vibrant neighborhood and nearby attractions. However, I was disappointed with the amenities provided. Several issues were encountered, including broken table lamps and a malfunctioning hairdryer. With some improvements to the amenities, particularly ensuring that all equipment is in proper working order, Dreamtel London Kensington Hotel has the potential to provide a more satisfactory guest experience.