Hotels in Bayswater, London

Walls were not clean when we arrived and lots of cobwebs on door surface especially around metal frame. We had to check out at 11 so plenty of time for rooms to be cleaned and turned around. Bedclothes are extremely old and worn. They should be replaced as they look like they were bought and in use since the last century, an old relative is only person who I would imagine has such textiles. Beds were very small so again when was the last time furniture was updated. Bathroom was ok but very old shower. Overall the price vs standard of accommodation does not match up and I would recommend only visiting this hotel as a last resort. With more investment, it could be better as the location is quite good.

The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being

We stayed for two nights in a quadruple executive apartment ( two adults and two teenagers). We had one double bedroom and a separate kitchen/ dining/ living area with a double sofa bed. The apartment was on the first floor and we found the rooms quite spacious although the bathroom ( off the bedroom) was quite small and cramped ( but it did have a good powerful shower over the bath) . All beds were very comfy and the apartment was very quiet at night . Our room was clean but the decor was very dated ( brown squares on the carpet, with some burn marks on the carpet maybe caused by a previous guest’s straighteners?) , also dated brown curtains, and the doors/ skirting boards were marked/ damaged in places so it could benefit from a decor update. Our room was cleaned each day we stayed with fresh towels provided. We would return here again as it is very handy for the Bayswater and Queensway tube stations and getting into central London easily. It is very close to Kensington Park / Hyde Park

At first we were put in the lower ground - the room was dusty, very small and the window would not open. When we spoke with the manager he moved us and was very accommodating with us - it was a free upgrade which we greatly appreciated and made our trip so much more comfortable. The new room was on floor 3 with a lovely view of the gardens opposite and was very clean. The location really sold this hotel for us - close to 3 stations, great pub on the corner, lots of places to eat in Notting Hill, 10 mins walk from Portobello Rd. The breakfast was not included as advertised, but it did not look appetising to us so we opted to go out rather than pay £7 to eat at the hotel. There are limitless options.

Lovely hotel room although quite small it was very clean and well decorated the bathroom was particularly nice. There would not be enough room for luggage and two adults however but great if you’re just coming into London for a day out. The bed was a little hard however the room was comfortable with a selection of tea and coffee hairdryer and extra pillows. I’m not sure about other peoples reviews however the room I had on the fifth floor 505 A was lovely. There were two lifts available to get up and down. The water temperature in the bathroom could have been hotter and I don’t like fixed showerhead however it was adequate there were some sachets of shower gels provided but it’s best to bring your own. The window could open if you needed air and there is central heating. The hotel is opposite Hyde Park and very close to Oxford Street shops and also close to Westfield shopping supermall. The bus 94 and +148 run nearby Which take you to London Westfield and up and down Oxford Street the Central line Queensway is also nearby. Queensway has lots of Chinese restaurants if anyone is interested. The hotel is very close to a Waitrose petrol station where you can buy snacks if it’s late. The hotel is situated on a quiet street away from the main road Towels were clean and fluffy TV worked fine with lots of channels to choose from I would stay here again at the price I paid.

Tea/coffee facilities in the room would have made a difference. kind of expect at least a kettle and a cup with a few tea bags. Great location for Hyde Park, Notting Hill area with Bayswater tube a 4min walk. I am OK with stairs but the lack of lift could catch people out especially if on the top floor, steep stairs and lots of them. Would come back to. Room clean with no issues at all.

Good location and friendly staff. The room was small but it was clean and the bed was comfy. The staff was super friendly and helpful. They took note of my check-in time on Booking.com and let us check in early. They also read my request for a ”higher floor, large bed, non-smoking room and we were on our honeymoon trip”. It was really nice that they got us a cake, a lovely card and they decorated the bed with rose petals in the room! How lovely?! The card and the cake should be written as ”Congratulations” instead of ”Happy Anniversary” but it was lovely! We were impressed that they made such an effort. Moreover, I sprained my ankle during the trip and the staff gave us a bandage and also delivered a bucket of ice to our room. It's a four-star hotel but the service is five-star. Love it!

This hotel is located in the best location, right cross the road from the beautiful Hyde Park with a lot of cute little squirrels jumping around. 🤗 It’s also very close to Lancaster Gate underground station however the station was temporarily closed during our stay, we had to get off in either Queens Way or the famous Paddington Station 🐻, both are within 10 minutes walk. It’s a beautiful and safe neighbourhood with a lot of nice restaurants, cafes, and convenience stores around. We enjoyed our stay very much and will definitely book again in the future if we come to visit London again. Thank you so much

For the first time in my life, I live in the basement! Booked one month in advance, 955 yuan / night, live in the basement! The room is small and the breakfast variety is even less pitiful! The subway is also a 10-minute walk away, and there is debris at the bottom of the room! Not recommended!

We stayed 3 nights in this hotel and our experience is not positive. The most positive was the location. The hotel is close to a metro station. The hotel room was very small, a single bed was tilted because of the floor and the breakfast was mediocre. Most serious was their customer friendliness. This was really substandard. We had filed a complaint about a leak and had to constantly ask for information ourselves. We understand that there are no plumbers on weekends but please keep us posted. Now we had to ask ourselves what the status was. Finally the problem was solved but no updates were given from the hotel and no compensation for the inconvenience. We also forgot our son's toy. Explained is has a huge sentimental value. We understand that it is not a hotel policy to send items abroad but in no way did they think of a solution except that we had to look for a courier ourselves. It would be a nice gesture it they were more helpful. It would be to the hotel's credit if they wanted to think along in solutions, but this is not their policy. The only policy they know is customer unfriendliness. We will definitely never come back here.