Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) Reviews

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

97 Great Russell Street, Camden, London, WC1B 3LB, United KingdomView Hotel Details
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)
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Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) Guest Reviews

4/5
Very Good
114 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(4)
Great location(6)
Friendly host(4)
Negative reviews(1)
Tangfong
Standard Room 1 Double bed
Stayed in Aug 2023
Family
17 review
4.2/5
Very Good
Posted on Aug 17, 2023
Good breakfast and nice service. 10 mins wake to China town
Guest User
Standard Room 1 Double bed
Stayed in Jul 2023
Business travelers
1 review
3.0/5
Posted on Oct 4, 2023
Though I prepaid to reserve the room, there was no room available when I arrived. It was shocked to be aware of clear discrimination durning the stay with Radisson Blu group in UK (both London and Manchester). In London, I was asked to move to another hotel and also had to pack twice because of room change. After traveling several countries with totally different experience in Radisson Blu as corporate contracted hotels, I m afraid I would not bet any of my travel plan with this hotel any more in the future.
Guest User
Superior Individual Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 27, 2023
very good service
Guest User
Standard Room
Stayed in Jun 2024
Family
8 review
4.3/5
Very Good
Posted on Jul 2, 2024
The location is very convenient, next to the British Museum. The surrounding facilities are complete, but there is no parking space, so it is inconvenient to park a rental car!
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Guest User
Standard Room
Stayed in Dec 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Jan 2, 2024
The hotel is in an excellent location, next to the British Museum, it is very convenient to walk to Oxford Street, and there are many restaurants around. The single room is relatively small, but it is enough for one person. The hotel restaurant is good. We went to have dinner at 9:30 in the evening. The waiter kindly reminded us that the kitchen will close in 15 minutes, but we can order with confidence😃
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黑糖珍珠奶茶
Standard Room 1 Double bed
Stayed in Apr 2023
Couples
32 review
4.0/5
Very Good
Posted on May 1, 2023
Very good location. Very good and convenient hotel, nice environment, good staff service attitude, high cost performance, will come again next time
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Guest User
Premium Room
Stayed in Aug 2023
Travel with friends
3 review
1.0/5
Posted on Aug 10, 2023
The rooms are huge. Because I found that every time I book a room on Ctrip, I will be given the worst location and the lowest floor in Europe. So before I checked in this time, I asked Ctrip to confirm whether they contracted all the bad houses, but Ctrip said it was not the case. Then, I asked Ctrip customer service to help communicate a room with a better location, a higher floor and a quieter room. Ctrip also replied that the communication is good. Then, when I checked in, I also said that I wanted a room on a high floor, but ****, countless my thoughts, gave me a room on the first floor. I think the first floor is the first floor, so I went The room looks silly at first glance, the room is only ten square meters, there is no window, the bed is on one side, it is very dirty, like a warehouse. I was stunned. I clearly booked a selection room of 22 square meters. There is no room for people to live in this room. Then I went back to the front desk and proposed to change to a quieter room on a higher floor. I got a house next to the five-story staircase. The room was small and dirty, which made me speechless, so I had to put down my luggage and look for other hotels overnight. Unsubscribed for the next few days. But what's even more weird is that I found the Royal Lancaster later, and was deceived by a compatriot who can speak Chinese. Why can't I remember that the first priority in foreign countries is to prevent fire, theft and compatriots? Very good, the price difference was pushed to me according to the previously agreed price. The thing is like this, I found the Royal Lancaster Hotel that night, looked at the room, and asked the price. The retail price of the luxury room was 468 fat. Then I booked the room and sat in the lobby looking around, because I didn’t want to go back to the old and small raddission. So I rested in the lobby of the Royal, and then couples, lovers, and a family of four came to check in one after another, and the hotel gave a price of 468 fat per room. Early the next morning, I came to the Royal from raddission with my luggage. As soon as I entered the door, I saw a Chinese girl who looked like the front desk manager. I was very happy. Someone could speak Chinese. I paid 1400 fat more. I asked why the price was different from what was negotiated before. The lady from Northeast China actually told me that because the person who checked me in yesterday was alone, but I also brought a 12-year-old child and charged extra. I was also stupid at the time , actually paid. Then the more I thought about it in the car to play, the more wrong it became, because I remember seeing many families and couples staying last night who were not charged more for two people staying. So I spent the whole day playing absent-mindedly, thinking that I was cheated by my compatriots because I was stupid. Later, when I returned to the hotel at night, I hurriedly found the **** who was on duty last night. After checking my order, he quickly refunded the 1400 fat I paid more. Although I haven't received a refund yet, I think since he agreed, he should refund it to me. So when you go abroad, you must not trust the local Chinese speakers. Who knows what kind of ordeal they have experienced, so they committed suicide. Really taught me a powerful lesson. I think everyone must be cautious when booking a room. If there is a problem, communicate in time, if you can't solve it, you must stop the loss and don't be patient. Be bold to ask questions, as long as it is reasonable, ** will provide help. What's more, Chinese people should love Chinese people. Because I found that ** are very happy. When they travel in their own country, the people in their own country will treat them very well. When ** go abroad, such as China, the Chinese people will treat them very well. But the Chinese are miserable, being bullied at home and being discriminated against abroad, compatriots who meet compatriots have to stretch out their hands to shave their compatriots. Everyone just remembers not to talk to compatriots in Europe.
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Guest User
Standard Room 1 Double bed
Stayed in Jul 2023
Family
11 review
4.7/5
Amazing
Posted on Jul 31, 2023
The room is very small, but the location is good. It is 100 meters away from the British Museum. It is convenient to go everywhere. The breakfast is also very good. You can also order a la carte, there is a menu, and there is no extra charge.
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Guest User
Premium Room
Stayed in Jul 2023
Other
11 review
5.0/5
Outstanding
Posted on Jul 26, 2023
The decoration and content of the hotel will not go into details, it is not advanced. But I have booked here for the last three days because of the good location. Oxford Street bears the brunt of gift shopping, the British Museum is within easy reach, and Trafalgar Square is not far away. Of course, if you must define gift-giving gifts in the category of Harold, well, it's a little far away. In addition, the breakfast is average and the service is very good. I said I was too tired, so I found a relatively large room not facing the street if I wanted to be quiet. There is a line of Korean dishes around the hotel. I don’t know why they line up. There is also a restaurant with three Uyghur Chinese characters written on it. The owner is probably a Central Asian who can’t speak Chinese, but the dishes are enough to relieve the pain of homesickness. Lamb is real! Shaxian snacks are also two minutes' walk away.
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Guest User
Standard Room 1 Double bed
Stayed in Jul 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Jul 26, 2023
The location is good, just next to the British Museum, surrounded by Chinese and Western restaurants, very lively. 20 minutes walk to Chinatown, 15 minutes to covent garden, about 30 minutes to big ben. The rooms are small, but clean, air-conditioned and quiet.
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Guest User
Standard Room
Stayed in Jul 2023
Business travelers
41 review
4.2/5
Very Good
Posted on Jul 6, 2023
Good location and high cost performance
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Guest User
Junior Suite
Stayed in Jul 2024
Family
25 review
5.0/5
Outstanding
Posted on Aug 22, 2024
一下住了九個晚上
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