Location is brilliant , literally around the corner from the ritz and a 2 min walk to Green pk tube station. Booking easy, When u arrive call the mobile and your given the key code. We stayed in apar**ent 4 on the 3rd floor, there is a lift. Plenty of room, large lounge, bedroom comfy bed, bathroom with 2 sinks, bath and shower, kitchen with fridge/freezer, dishwasher, cooker, coffee machine, kettle, toaster. We had all the windows as was a very hot night, noise was minimal.Towels, mini shoer, hair gels supplied. Now the poor points, no air con, or fan was very hot, fridge/freezer didn't close properly, bathroom floor cracked and loose and shower was broken so you had to hold it to shower. No jug to fill to put cool water. No ice tray, but freezer didn't work anyway. Thankfully we only stayed one night, so really only used as a bed for the night. The only shop near by is M&S so pricey, I'd bring milk, biscuts and other provisions if staying more than 1 night. All in all good, could be exceptional with a little TLC.