DoubleTree by Hilton London Excel
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DoubleTree by Hilton London Excel

Excel, 2 Festoon Way, Newham, London, Greater London E16 1RH, United Kingdom
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We Price Match
hotel overview picture
Highlights
Lots to do
Great views
Comfy rooms
Ideal location
Delicious breakfast
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Amenities
Fitness Room
Parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Business Center
All amenities
Property Description
The DoubleTree by Hilton London Excel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the Excel London and ICC London. Be in your guest room within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
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8.5/10
Very Good
Great hotel and staff. We will be back and bring our dog which is a real bonus.
All 151 reviews
Surroundings
Metro: Canning Town
(4.7 km)
Metro: Plaistow
(4.7 km)
Airport: London City Airport
(1.1 km)
Airport: London Stansted Airport
(52.1 km)
Train: Silvertown
(980m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

12

Deluxe Twin Room with View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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10

One Bedroom Queen Suite with City View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Room Details
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9

One Bedroom King Suite with City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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6

Queen or Twin Room

1 Queen bed or 2 Single bed
Has window
Non-smoking
Room Details
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11

Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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11

Deluxe King Room with Water View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Body wash
Bedding: Blanket or quilt
Room Details
Check Availability
10

Deluxe One Bedroom Suite with Water View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Body wash
Bedding: Blanket or quilt
Room Details
Check Availability
12

Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
9

Accessible Deluxe Twin Room with Water View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Vibration alarm pillow
Body wash
Room Details
Check Availability
8

Accessible Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Body wash
Bedding: Blanket or quilt
Room Details
Check Availability
7

One Bedroom Queen Suite with City View and Balcony

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Body wash
Blackout curtains
Room Details
Check Availability
13

Queen Room with Sofa Bed

1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
14

Deluxe Queen Room with Water View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Body wash
Bedding: Blanket or quilt
Room Details
Check Availability
9

Deluxe Queen Room with Water View and Balcony

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Room Details
Check Availability
10

Accessible Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Vibration alarm pillow
Wardrobe
Room Details
Check Availability
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Guest Reviews

8.5/10
Very Good
151 reviews
  • Cleanliness9.2
  • Amenities8.2
  • Location8.0
  • Service8.6
Average for similar properties in London
Most Mentioned
Review summary
Powered by AI
Cleanliness and Comfort: The hotel is consistently described as clean and tidy, with spacious rooms offering comfort. Guests appreciate the cleanliness of the facilities, often noting the modern decor and quiet environment, contributing to a relaxing stay.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 6, 2025
I found the hotel bed awful i would rather experience torture. Worst night sleep ever and made the next day so hard . Very expensive
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2025
Lovely hotel with great location, right next to the Excel London and only about 10 minutes walk to Elizabeth line. The hotel was very clean and staff were friendly. I would definitely stay there again for future shows.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 9, 2025
Great hotel and staff. We will be back and bring our dog which is a real bonus.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 23, 2025
Location was a bit inconvenient but overall, it was a pleasant stay. The room was clean and tidy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 14, 2025
Can’t fault hotel , very accommodating clean …. Coffee in room also decafe
L‍u‍n‍a‍B‍u‍n‍n‍y
August 4, 2025
We loved every bit of the stay. It is beside the London City Airport , so if you love watching planes; this is the perfect place. The service was great and was perfect for a relaxing getaway
Z‍e‍e‍P‍a‍s‍s‍i‍o‍n
August 24, 2025
It was lovely Louis was very friendly and very accommodating; thank you so much
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2025
Spent 1 night at this hotel and found it to be lovely Very clean Excellent welcome 10/10 Food was delicious

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineContinental, Full English/Irish
StyleBuffet
AgeFee
Adult
Buffet:£17.95 (approx. €20.40) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. €56.80) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 287
Phone:+44-20-75404820
Email:reservations@ramadadocklands.co.uk
The DoubleTree by Hilton London Excel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the Excel London and ICC London. Be in your guest room within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.

Frequently Asked Questions

What are the check-in and check-out times at DoubleTree by Hilton London Excel?

Check-in at DoubleTree by Hilton London Excel is from 15:00 and check-out is by 12:00.

Does DoubleTree by Hilton London Excel have a swimming pool?

No, DoubleTree by Hilton London Excel doesn't have a pool.

Are pets allowed at DoubleTree by Hilton London Excel?

Yes, pets are welcome at DoubleTree by Hilton London Excel, but it is best to call ahead to confirm.

Does DoubleTree by Hilton London Excel provide breakfast?

Yes, guests at DoubleTree by Hilton London Excel can enjoy breakfast during their stay. Breakfast option(s): Continental, Full English/Irish.

How much does it cost to stay at DoubleTree by Hilton London Excel?

Prices at DoubleTree by Hilton London Excel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to DoubleTree by Hilton London Excel?

The nearest airport is London City Airport, just about 16 mins from hotel on foot (1.1 km) away.

What is the cancellation policy for DoubleTree by Hilton London Excel?

The cancellation policy for DoubleTree by Hilton London Excel depends on the room type and booking terms.

About This Property

Nearest AirportLondon City Airport
Distance to Airport1.14KM
Nearest Train StationSilvertown
Distance to Train Station0.98KM
Nearest Metro StationCanning Town
Distance to Metro Station4.72KM
Average Price FromEUR241
Hotel Star Rating4