The Royal Horseguards Hotel, London

The Royal Horseguards Hotel, London Reviews

The Royal Horseguards Hotel, London

2 Whitehall Ct, Westminster, London, SW1A 2EJ, United KingdomView Hotel Details
The Royal Horseguards Hotel, London
The Royal Horseguards Hotel, LondonThe Royal Horseguards Hotel, LondonThe Royal Horseguards Hotel, London
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The Royal Horseguards Hotel, London Guest Reviews

4.5/5
Great
107 review
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(107)
Positive reviews(103)
Reviews with photos/video(36)
Great service(33)
Awesome stay(24)
Convenient location(22)
Easy to get around(19)
Delicious breakfast(15)
Clean and tidy(11)
Close to metro(6)
Negative reviews(4)
Guest User
Standard Double Room
Stayed in Aug 2024
Travel with friends
31 review
4.5/5
Great
Posted on Sep 3, 2024
Good hotel, excellent location, near the Thames river. But booked room can't see Thames.
quercio lee
Standard Double Room
Stayed in Aug 2023
Family
2 review
4.5/5
Great
Posted on Sep 19, 2023
nice location for uber boat and most of the places you can walk stay for 4 days,room was good ,clean,but not very big,it was glad to stay there
Response from Property: Thank you for your review, it's great to read you enjoyed your stay with us, we hope you enjoyed visiting all the wonderful sights close by. We hope to see you again on your next visit to London.
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
8 review
4.0/5
Very Good
Posted on Feb 26, 2024
Good breakfast with outstanding environment and service The room conditions is bit old . furniture and curtains should be replaced and renewed The location is perfect and near all attractions in London
Response from Property: Thank you for your review and your feedback, it's great to read our location was perfect for your stay in London. We hope to see you again on a future stay.
Zanri
King Room with River View
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Excellent hotel in a lovely location. Staff was friendly and helpful. This hotel is an absolute gem.
Response from Property: Thank you for your review, it's great to read you enjoyed your stay with us. We look forward to welcoming you back on a future trip to London.
Tatiana
Deluxe Twin Room
Stayed in Aug 2024
Couples
2 review
1.5/5
Posted on Aug 19, 2024
Bad service charge me £200 for not reason
Anonymous User
Standard Double Room
Stayed in Dec 2022
Couples
38 review
3.5/5
Posted on Dec 25, 2022
Hotel room not as grand as appears in photos. The room is quite small and the Wi-Fi connection is not working properly. Breakfast options was limited to english breakfast choices for hot meals and others are pastries. It is walking distance from trafalgar square and very close to embankment station.
Response from Property: Thank you for your review, I am sorry to read the room did not meet your expectations and you experienced issues with the wi-fi, the team are on hand 24hours a day to help with any problems so I do hope you were able to talk to them during your stay. We hope to be able to welcome you to the hotel again on a future trip to London.
Anonymous User
Standard Twin Room
Stayed in Dec 2022
Other
8 review
5.0/5
Outstanding
Posted on Dec 12, 2022
It was very good stay i really recommend it to anyone that wants to stay in London
Response from Property: Thank you for your lovely review, it's great to read you enjoyed your stay with us. We hope to see you again on another trip to London.
Ronnay
Deluxe Twin Room
Stayed in May 2024
Business travelers
2 review
4.5/5
Great
Posted on May 24, 2024
Water pressure but low
Response from Property: Thank you for your feedback, we will inform the relevant team. We hope to welcome you back on your next visit to London
Guest User
King Room with River View
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Will back for stay again
Response from Property: Thank you for your review. We look forward to welcoming you back to the hotel in the future.
Guest User
Standard Double Room
Stayed in Jun 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jul 5, 2022
Really friendly and helpful staff throughout the hotel. Comfortable rooms and so quiet for restful night. Really enjoyed the breakfast selection and lovely terrace to relax with a drink. Great location from which to enjoy London, would highly recommend
Response from Property: Thanks for your review, great to read you enjoyed your stay with us. We hope to see you again on a future stay in London.
Guest User
Standard Double Room
Stayed in Mar 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 17, 2022
Brilliant hotel in central location!!
Response from Property: Thanks! We hope to see you again on another trip to London.
Guest User
Deluxe Double Room
Stayed in Jan 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jan 11, 2023
Lovely hotel
Response from Property: Thank you for your 5* review, it's great to see you enjoyed your stay with us. We hope to see you again on your next trip to London.
Guest User
Standard Double Room
Stayed in Nov 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Nov 25, 2024
The transportation is very convenient. It is next to Corinthia, Raffles and other hotels. It is not far from Trafalgar Square and Parliament Square. The Thames River is on the east side and Whitehall Street is on the west side, so the surrounding environment is very good. Because it has been open for many years, the building itself is very distinctive. The hotel service is very enthusiastic. Every afternoon, staff will come to ask if there are any other needs. The hygiene and equipment can be improved. The bathing equipment is a bit old, and the air conditioning is a bit slow. The breakfast is very rich, and I eat the ones I like every day. The staff and the guests staying are very polite and modest.
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6/8
Anonymous User
Standard Double Room
Stayed in Oct 2024
Travel with friends
125 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The hotel is in a very central location. Big Ben is right next to the hotel, and it is very close to all the attractions. The price-performance ratio of this hotel in this core area is absolutely first-class. The hotel service is very good, and it helped me upgrade from a Queen Bed to a King Bed for free. I stayed there for four consecutive days and basically visited London. The hotel provides free bottled water, the Mini Bar is also free, and the breakfast is very rich and impeccable. In addition, the hotel's restaurant is also good and the price is not expensive.
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Anonymous User
Deluxe King Room
Stayed in Oct 2024
Family
25 review
4.2/5
Very Good
Posted on Oct 6, 2024
Good location, convenient to everywhere. Stayed for three nights, the breakfast was the same every day and very monotonous. When cleaning the room for the second time, no toilet paper was added (it was empty), and the trash can in the bathroom was not emptied. As a five-star hotel, there is often no one at the door, so you have to push the heavy door yourself, and don't even think about someone helping you with your luggage.
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