22 Portman Square, Westminster, London, W1H 7BG, United KingdomView Hotel Details
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Nobu Hotel London Portman Square Guest Reviews
4.3/5
Very Good
92 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(92)
Positive reviews(12)
Reviews with photos/video(4)
Great location(8)
Friendly host(4)
Amir Jabado
Deluxe Room
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 8, 2024
One of the best hotels in London. Centrally located with an impeccable service.
Khalifa alsuwaidi
Superior Room
Stayed in May 2024
Couples
2 review
3.2/5
Posted on Jun 12, 2024
Very helpful doormen, clean rooms, however small sized even relative to other London hotels at similar price level.
At check out, the experience wasn't expected from the reception staff. Definitely won't go back to the hotel again.
Leung Hang Yee
Deluxe Room
Stayed in Feb 2024
Couples
23 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel location is close to shopping area. Check-in staff was nice and she endeavoured to offer the room type i preferred and invited me to take a shower at spa when the room not available yet.
Anonymous User
Superior Room
Stayed in Oct 2024
Couples
9 review
3.0/5
Posted on Nov 24, 2024
Terrible service
Anonymous User
Deluxe Room
Stayed in Aug 2023
Couples
45 review
4.5/5
Great
Posted on Sep 22, 2023
The hotel is located very centrally and isn’t far away from the train station
Roger
Superior Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Excellent location and great atmosphere
Guest User
Deluxe Room With Balcony
Stayed in May 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Good location and great service
Response from Property: Dear 豪华房,Thank you so much for a perfect score! We are delighted that you had a wonderful experience.We are looking forward to welcome you back.Best wishes,Fabiola - Assistant Front of House Manager
Xingqiuliulangji
Deluxe Room With Balcony
Stayed in Feb 2024
Solo travelers
45 review
4.7/5
Amazing
Posted on Apr 1, 2024
I don’t speak English. The staff were very friendly from check-in to check-out. The room was very clean but there was no night view from the balcony. The location was relatively quiet and the stay was comfortable. The food in the hotel restaurant was also good😊😊😊
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An_yy
Superior Room
Stayed in Feb 2024
Family
10 review
4.7/5
Amazing
Posted on May 14, 2024
The location is convenient. There is a subway station in about 10 minutes' walk, and the shopping street is 15 minutes' walk away. The hotel lobby is bright and the waiters are very friendly. The room is clean, has a small balcony, and the bed is comfortable. The food in the hotel restaurant is good. The disadvantage is that the room space is very small, too ordinary for a 5-star hotel, and the price is too high. Overall, the hotel is lower than expected. It is a hotel with ordinary decoration and facilities, but the lobby is more distinctive, the reception service is good, and the location is excellent.
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6/7
Guest User
Junior Suite
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Convenient location
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Guest User
Superior Room
Stayed in May 2023
Business travelers
4 review
3.0/5
Posted on Aug 12, 2023
the room is too small
Original TextTranslated by Google
Response from Property: Dear 高级房, Thank you for taking the time to share your experience online. I was sorry to hear that you found the room smaller than expected. While we publish accurately the sizes and photos of the rooms, we do have a wide range of categories that our Front Desk Team would have been delighted to offer you as alternative. We hope we will have the opportunity to welcome you back in the future. Please do feel free to reach out if you'd like to learn more about our facilities -- we're at your disposal. With kind regards, -Fabiola Gonzalez Marquez, Assistant Front of House Manager