Macdonald Hotel Reviews

I didn't stay here. Trip tried to get a refund when I had an overnight delay. The hotel stuck by their policy of non refundable rooms. A token offer would have been appreciated

location very near to kings cross st pancras, hotel upgraded my room to have a private toilet altho i checked in late atnight, good service and comfortable stay for a night.

There is construction around, the sound insulation of the room is poor, the water heater has a small amount of water, it is hot and cold, the bathroom has a musty smell, there are no paper towels in the room, and there is no drinking water. The boss's attitude is average and he also asked to pay for the difference in the room.