Gem Langham Court Hotel Reviews

Response from Property: Dear Guest, Thank you for taking the time to tell us about your stay at The Langham Court Hotel. We were disappointed to read that you were not completely satisfied with your stay due to the size of the room and hard mattresses. Please allow us to apologize for any inconvenience caused and we just want to let you know that the hotel has different type of rooms available and their size and design vary from room to room. We are always happy to receive any request or preferences from our guests and we will always try as much as we can to meet all of them. On the positive side, we are pleased that our location was perfect for your stay. We hope your experience will not deter you from visiting us again and we look forward to welcoming you back to the hotel.Warm regards,Gem Guest Relations Team.

Response from Property: Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Langham Court Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant team to review and action. Please accept our apologies for any inconvenience and discomfort which may have been caused. We hope that you will consider staying with us on another occasion at Langham Court or at our other Gem properties, when we hope that you will be fully satisfied.Kind regards, Gem Guest Relations Team

Response from Property: Dear Guest, Thank you so much for taking the time to leave such a positive feedback out for us after your stay with us. We are glad that we exceeded your expectations and your stay with us was enjoyable. The team look forward to welcoming you again in the future.Kind regards,Gem Guest Relations Team.

Response from Property: Dear Guest, Thank you for your review of your stay at the Gem Hotels. We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay and your time with us. We are grateful that you have taken the time to leave such wonderful feedback and we hope to welcome you back soon.Kind regards,Gem Guest Relations Team.