Hyatt Place London City East
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in London

Hyatt Place London City East

EN, Black Lion House, 45 Whitechapel Rd, Tower Hamlets, London, Greater London, United Kingdom
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hotel overview picture
Last booked 14 hrs ago
Highlights
Ideal location
Lots to do
Superb views
Sparkling clean
Cozy rooms
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Amenities
Fitness Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Business Center
Multi-Function Room
All amenities
Property Description
Where the City meets East, Hyatt Place London City East is your stylish base in the cosmopolitan heart of London, close to the vibrant Brick Lane, Spitalfields Market, Tower of London and the artistic streets of Shoreditch. Each of our 280 spacious rooms are cleverly designed to offer ample work and lounge space, with many of our rooms featuring breath-taking views. Some of our top floor suites have views as well as balconies with seating areas. Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 55-inch flat panel HDTV that easily integrates with laptops and complimentary wireless high-speed internet, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite countertops. Head down to the restaurant for a sit-down full-English breakfast, artisanal pastries, fresh juices and more, or pass by our Market for a breakfast to go. Take an immersive journey into the captivating cultural heritage of Sicily at our on-site restaurant Sotto Cucina Bar - where every dish tells a story, and every bite is a taste of Mediterranean history. Finish your day in style at PocketSquare skyline bar and terrace, experience exceptional views of East London while enjoying refreshing cocktails accompanied by creative bar bites. Alluring interiors, irresistible food, drink, and event rooms await. Wake up to The City skyline and end your day with drinks at our PocketSquare Skyline Bar and Terrace. We offer an uncomplicated stay for every option whether you are traveling for business, bringing your family, or your furry friends—our pets are welcome at Hyatt Place London City East, where they’ll receive a welcome package and a bowl with treats.
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9.2/10
Great
Magnificent hotel Exceptional view from the room. Caring and friendly staff
All 187 reviews
Surroundings
Metro: Aldgate East
(330m)
Metro: Whitechapel
(540m)
Airport: London City Airport
(10.1 km)
Airport: Heathrow Airport
(32.9 km)
Train: Fenchurch Street Railway Station
(1.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room With 2 Single Beds
5

Deluxe Room With 2 Single Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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King Room
19

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
Deluxe King Room
6

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
King Room With Sofa Bed
7

King Room With Sofa Bed

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
2 Twin Beds With City View Deluxe
6

2 Twin Beds With City View Deluxe

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Room With 2 Single Beds
7

Room With 2 Single Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
Premium King Bed With Sofa&Balcony
3

Premium King Bed With Sofa&Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Premium King Room With Terrace
6

Premium King Room With Terrace

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Premium King Room With Balcony
9

Premium King Room With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Deluxe King Room With City View
5

Deluxe King Room With City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Guest Reviews

9.2/10
Great
187 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9
  • Location9
  • Service9.3
Average for similar properties in London
Most Mentioned
AI Summary
The property provides a diverse and fresh breakfast, excellent customer service, and convenient location near transport and amenities. The spacious, clean rooms cater to families. Daily cleaning ensures a pleasant stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2025
Amazing hotel and staff . Miz was really amazing during check in.very polite guy. Breakfast was amazing wide choices. Roof top view was absolutely stunning
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2025
I checked into this London hotel on a busy afternoon and had mixed first impressions. While the room was relatively spacious for London standards and appeared clean overall, I was surprised to find an unmelted ice cream with stick in the toilet bowl when I lifted the lid. Fortunately, staff were nearby and cleaned it up very quickly, though it didn't make for the best welcome. The room was missing a hairdryer, but when I mentioned this at reception, they responded immediately and provided one without any hassle. The quick response from staff was impressive throughout my stay. What truly stood out was the bed comfort - hands down the most comfortable I've experienced across all my hotel stays. The mattress and pillows struck the perfect balance: not too soft or hard, not too low or high. I enjoyed excellent sleep both nights, which made a real difference to my trip. The breakfast offered good value for money. While not fancy, it provided everything needed to start the day well. The self check-in and online check-out processes were very convenient and hassle-free. Location-wise, the area felt quite busy and I'd recommend being cautious with personal belongings as it's not the safest zone in London. The walk toward East Aldgate feels noticeably safer than other directions. While Whitechapel station for the Elizabeth Line is only a 10-minute walk, that route can feel more complicated to navigate. Overall, despite some initial hiccups, the staff responsiveness and exceptional bed comfort made for a decent stay.
I‍m‍a‍l‍i‍o‍n‍9‍7‍4
July 1, 2025
Magnificent hotel Exceptional view from the room. Caring and friendly staff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
Not bad but the breakfast and bathroom still has room for improvement!
d‍p‍b
May 19, 2025
Good qualities for the price; really liked the machine-operated check-in & out.
J‍o‍a‍n‍n‍e‍ ‍D‍a‍w‍n
July 20, 2025
Our one night stay in a king size room was very comfortable. The bed was comfy and the pillows nice and soft. Everywhere was clean and light. It would have been great to have decaf tea with the making facilities. However, this is not a dealbreaker. Great value hotel, easily reached from Aldegate East tube. I would stay there again.
M‍T‍5
May 27, 2025
Situation is fine if you’re looking amenities close to the City, Liverpool Street station east of London. It’s clean but basic for a Hyatt. The area around isn’t flattering but it is close to an underground and walking distance to many things. Air conditioning wasn’t great, it was set at 19 but was definitely much higher. Would I stay again? Probably… but not with family it’s definitely clean and a place to just sleep.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 25, 2025
My stay at Hayat Place , White Chapel London was exceptional from start to finish. The staff were warm and attentive, the rooms were spotless and comfortable, and the location was ideal. Lots of Halal Food restaurants around and Masjid few meters awayEvery detail was handled perfectly, including the delicious breakfast and peaceful atmosphere. I highly recommend this hotel and would gladly return.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:£12.00 (approx. NZD 27.02) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £25.00 (approx. NZD 56.28) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: £25.00 (approx. NZD 56.28) per pet per day

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2021
  • Renovated: 2021
  • Number of Rooms: 280
Where the City meets East, Hyatt Place London City East is your stylish base in the cosmopolitan heart of London, close to the vibrant Brick Lane, Spitalfields Market, Tower of London and the artistic streets of Shoreditch. Each of our 280 spacious rooms are cleverly designed to offer ample work and lounge space, with many of our rooms featuring breath-taking views. Some of our top floor suites have views as well as balconies with seating areas. Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 55-inch flat panel HDTV that easily integrates with laptops and complimentary wireless high-speed internet, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite countertops. Head down to the restaurant for a sit-down full-English breakfast, artisanal pastries, fresh juices and more, or pass by our Market for a breakfast to go. Take an immersive journey into the captivating cultural heritage of Sicily at our on-site restaurant Sotto Cucina Bar - where every dish tells a story, and every bite is a taste of Mediterranean history. Finish your day in style at PocketSquare skyline bar and terrace, experience exceptional views of East London while enjoying refreshing cocktails accompanied by creative bar bites. Alluring interiors, irresistible food, drink, and event rooms await. Wake up to The City skyline and end your day with drinks at our PocketSquare Skyline Bar and Terrace. We offer an uncomplicated stay for every option whether you are traveling for business, bringing your family, or your furry friends—our pets are welcome at Hyatt Place London City East, where they’ll receive a welcome package and a bowl with treats.

Frequently Asked Questions

What are the check-in and check-out times at Hyatt Place London City East?

The check-in time at Hyatt Place London City East is 15:00 and the check-out time is 12:00.

Does Hyatt Place London City East have a swimming pool?

No, Hyatt Place London City East doesn't have a pool.

Are pets allowed at Hyatt Place London City East?

Yes, Hyatt Place London City East is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Hyatt Place London City East?

Prices at Hyatt Place London City East are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hyatt Place London City East?

London City Airport is the closest airport to Hyatt Place London City East, and it is about 23 mins from hotel by car (10.1 km).

What is the cancellation policy for Hyatt Place London City East?

The cancellation policy for Hyatt Place London City East varies depending on the type of room and booking conditions.

About This Property

Nearest AirportLondon City Airport
Distance to Airport10.05KM
Nearest Train StationFenchurch Street Railway Station
Distance to Train Station1.11KM
Nearest Metro StationAldgate East
Distance to Metro Station0.33KM
Average Price FromNZD558
Hotel Star Rating4