Premier Inn London Putney Bridge

we had a fantastic time - we have stayed before but this time we had a problem with the room and the staff moved us without fuss. Service was great, and it is a good standard for a central London hotel. We've stayed before and plan to stay again - on the bus route for British Museum and Central London Theatres if the tubes fail.

As you turn the corner from Putney Bridge station and your teenager sarcastically remarks 'well this looks nice' you know its bad! This is possibly the oldest and scruffiest looking Premier Inn in the UK. We were greeted warmly at check in and all the staff we encountered during our stay were pleasant and helpful, particularly everyone at the front desk. Our room was overlooking a pub over the road which didnt bother us too much but with the rubbish outside the window and the netting to prevent pigeons / homeless it gave the air of 1960s council tower block. It was freezing because the windows appear to be original and we were lucky to have a 3 legged heater which we used a lot during our stay. We had zero water pressure so stood under the watering can like feed every morning hoping for some warmth. Breakfast was ok, staff needed some encouragement to re-stock the continental items but the hot food was regularly replenished. Great location for Putney Bridge station but unless you need to be in Putney I'd stay somewhere else. I won't be back unless theres a refurbishment and some new windows.

Dated hotel, needs refurbishment. Shower pressure was very poor and tap water was not very hot. Staff are good. And it's the location to get around easy around London. I would stay again but request different room. I'm thinking it's just the room I stayed at that was poor. Too late to change after discovering these unfavorable things.

The staff at Putney Bridge made for a great stay with young children. The building itself is not very modern but the quality of the staff more than made up for the aesthetics. The bedroom was clean and comfortable. The breakfast was good quality. Some of the building would benefit from renovation.

Pros: The hotel is right next to the tube station. Staff were pleasant. Cons: The outside of the hotel is very tired looking and not welcoming at all. Paid extra for early check-in but room was not available, with autistic child this was a big problem. The room itself was very basic, wall light hanging off the wall. Only one bed side table, which was fixed to the wall, and no socket at this side to charge phone. Problem with heating in the building, corridor to room was cold and only an electric heater to heat the room so not able to regulate the temperature (was too cold or too hot) Food was edible but not great - hot buffet style at breakfast. Not enough staff at dinner or breakfast services. Constantly running out of food, juice, cups etc and guests having to chase staff for replacements. No smart TV and you cannot use the premium WiFi for chrome cast so don’t waste money like I did paying for it. Disappointed. I won’t be staying here again.

Bed was very comfortable and room was good size. Good breakfast too. But A/C in room wasn't working and a portable electric heater was supplied - bit makeshift. The corridors were very cold and the building feels very tatty, especially the entrance area and outside where the signage is faded and planting hasn't been maintained