Citadines Islington London - Europe Reviews

Response from Property: Dear Chrisssy2090,Thank you so much for your amazing review of Citadines Islington, London. We are so happy that you enjoyed your apartment and all the facilities. Thank you for your wonderful comments on our staff and service which we are truly proud of. We look forward to welcoming you back soon to your home-away-from-home! With Kind Regards, Shahin Karaash,Residence Manager

Response from Property: Dear Elahe,Thank you for your positive feedback. We're delighted to hear that you enjoyed the excellent location of our property. We understand that a convenient location can greatly enhance the overall guest experience.We're also glad to know that you found our kitchen well-equipped with all the necessary appliances, including a stove, fridge, and dishwasher. We strive to provide a comfortable and convenient stay for our guests, and having a fully equipped kitchen can certainly enhance the flexibility and convenience of your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Kindest regards,Elisabeta Soare, Assistant Residence Manager

Response from Property: Dear Tiniskying,Thank you for taking the time to share your positive feedback with us. We're glad to know that you enjoyed our location in the lovely part of Islington. Being close to cafes, restaurants, and great shopping and boutiques adds convenience and allows our guests to truly experience the vibrant atmosphere of the area. We are glad to hear that you have enjoyed our complimentary drinks during your stay. Thank you for your kind words, and we appreciate your vote of confidence in choosing to stay with us. We look forward to welcoming you back and providing another exceptional experience in the future.Elisabeta Soare, Assistant Residence Manager

Response from Property: Dear Valued Guest, Thank you for taking the time to review your stay with us at Citadines Islington, London. We are so happy that you enjoyed your stay, your apartment and facilities, a home-away-from-home! We are very happy that you made good use of the complimentary tea/coffee facilities in the lobby, available 24/7.We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

Response from Property: Dear Guest,Thank you for your feedback. We are pleased to hear that you found our hotel facilities and location to be very good.We understand that the distance from the subway station may have been a drawback for you. We appreciate your understanding.We hope to have the opportunity to welcome you back to Citadines Islington London and provide you with a more convenient and enjoyable stay in the future.Kindest regards,Elisabeta Soare, Assistant Residence Manager

Response from Property: Dear Xuanma,Thank you so much for your recent booking and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay once again at our hotel.It's wonderful to know that you found your room spacious and clean, and that the double bed + single bed configuration suited your needs perfectly. We take great pride in maintaining high standards of cleanliness and comfort for our guests.We're glad to know that you enjoyed our location in the lovely part of Islington. Being close to cafes, restaurants, and great shopping and boutiques adds convenience and allows our guests to truly experience the vibrant atmosphere of the area.We look forward to welcoming you back on your next visit!Elisabeta Soare, Assistant Residence Manager

Response from Property: Dear Guest, We do hope you are well. We have conducted a thorough investigation since your allegation, we did suggest you report this to the authorities as we take these matters seriously if received. Our team members are long standing with us, and have been with us for many years, and such incidents have not occurred with us. Though in any case we still conduct a serious investigation with the team members who entered your room for cleaning, and constant follow up with these members and their managers. Sincerely, Residence Manager

Response from Property: Dear Valued Guest, Thank you for taking the time to review your stay with us at Citadines Islington, London. As we are an apart'hotel, we do offer weekly cleaning to our guests. And we are always happy to provide additional amenities on request. We do hope you enjoyed your apartment and the amazing location we are in. We do hope that we have an opportunity to welcome you back to London and one of other residences. With Kind Regards, Shahin Karaash, Residence Manager

Response from Property: Dear Guest, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Islington London! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Kind regards, Ionel ONICA | Assistant Residence Manager

Response from Property: Dear Guest,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Citadines Islington London! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Kind regards,Ionel ONICA | Assistant Residence Manager

Response from Property: Dear Valued Guest, Thank you for sharing your positive stay and experience with us at Citadines Islington, London! We are delighted to read that you were well looked after by our team and that you enjoyed the facilities within your apartment. We thank you again for choosing to stay with us and we look forward to having you back soon. With Kind Regards, Shahin Karaash, Residence Manager