Camden Apartments

I called the day before the reservation to let them know that I would arrive late, after 11 pm. They told me it was ok they were just going to charge me a late check in fee (not in the T&Cs, but anyways) and to call them when I got there. I did, at around 11:40 pm the day of the reservation and they didn't take my calls (4no.). I rang the door bell too several times and they didn't open, so I was left stranded at midnight in London with a 3 year old kid. I successfully did a charge back against them on a debit card, so the bank obviously sided with me.

Excellent location, no hot water, laminate flooring screwed down with exposed screw heads. Windows wouldn’t close, bed in poor state. Cheap rate and tolerable for one night only!

Please find somewhere else to stay We didn’t actually get to enter the property. We arrived and the “front desk” where we were to check in is non existent. We called the number listed and were met with a voicemail stating the person does not own any property in London. Zero communication from the property after booking. Check in details say to check in at front desk between 2pm & 8pm. We tried to contact the property via the chat but just kept getting automated responses confirming our booking. We had to run around London trying to find another place to stay for the night which was an added bonus. Currently trying to get a refund. Avoid avoid avoid.

The property doesn't look very inviting from the outside but once in the apartment was clean and warm. Getting in was a bit of a struggle as the contact number on ******* is incorrect and it was only by meeting a friendly guy who was staying in one of the other apartments did I get the correct contact number and it was plain sailung from there.