Guest User
November 6, 2024
We travel to London once or twice a year. Having stayed at a variety of hotels throughout the city. Found our favorite! From start to finish loved this hotel, looking forward to our next visit. The location is awesome, we walked everywhere, shops, restaurants, theatre as well as the private park across the street. Lovely! The concierge team did an amazing job of mapping out our daily activities! The check-in staff was warm & welcoming! The bellmen coordinated & transported our luggage to our next location across town. Our room was absolutely perfect, in every way! Updated and keeping with the feel of staying in a newly renovated English townhome. Made me wish we could move in! Our room had a lovely sitting area, a walk in closet and a bathroom filled with natural light. The fixtures beautiful! The bed & bedding luxurious. We enjoyed the restaurant for a deliciously prepared breakfast as well as evening drinks. The entire hotel staff including the restaurant staff were friendly, inviting with great customer service skills. Refreshing! Thank you!