Charlotte Street Hotel, Firmdale Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
Charlotte Street Hotel, Firmdale Hotels
No.13 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, Greater London W1T 1RJ, United Kingdom
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With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.Show More
We Price Match
4.6/5Great·Cleanliness: 4.6
All 40 Reviews
Amenities
Massage RoomFitness RoomPublic ParkingBarRestaurantMeeting RoomMulti-Function RoomBabysitting ServicesCurrency Exchange24-Hour Front Desk
All Amenities
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(430m)
Airport: London City Airport
(15.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
One-Bedroom Woolf King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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8
One-Bedroom Woolf Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
4
Penthouse Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
11
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
16
Deluxe Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Luxury Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Towels
Check Availability
2
Loft Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
4
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
3
Loft Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
King Penthouse Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews(40)
4.6/5
Great
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Guest User
September 30, 2024
My sister and I had a wonderful stay at the Charlotte Street Hotel! The rooms are gorgeous and the staff amazing - Ola and Dominic in particular took great care of us. The location provides easy access for tube stations, food and shopping. I recommend very highly and can't wait to go back for another visit!!
Guest User
September 22, 2024
We absolutely love this place and have been here many times—it’s always one of our top choices! The food is always delicious and the art and décor make the atmosphere really special. The toilets are spotless, and the staff are always professional and friendly. Can't recommend it enough!
Guest User
September 2, 2024
A lovely early evening birthday celebration meal for 6 friends. Wonderful food, ( large dessert portions) drinks wine and cocktails , excellent service. Including a complimentary birthday surprise dessert and candle for birthday lady.
Guest User
August 24, 2024
What has happened to this beautiful hotel? Dropped in for a pre concert drink and was very disappointed. Wine was mediocre- a white burgundy was everything but! Served by a surly staff member slouching around wearing a gilet - in August! Knowledge of their wine list was non existent which in a 5 star establishment is most unusual and totally unacceptable Eye contact was avoided I had to go up to the bar to request the bill. The music in the bar was very loud and ‘clubby’ In the recent past it was subtle background music. Yesterdays musical offering was an assault on the ear drums and made conversation difficult The bins in the ladies powder room were overflowing. A great pity, as the location is superb but sadly this once iconic hotel is now on a par with a bog standard two star establishment
Guest User
August 24, 2024
The porters are very friendly and helpful. We were a family of four with two rooms. Both were beautiful, quiet, comfortable, and the bottle of evening bedside water was appreciated every night. We enjoyed breakfast every morning, and found the servers to be welcoming and attentive. Every day it was a treat to return to the hotel's convenient location after hours of exploring the city.
Guest User
August 17, 2024
Too many people to pick out individually. Every person we interacted with at the hotel was as lovely as could be. Every request was met with enthusiasm. I want to point out that on our last night in London, the concierge had arranged with the restaurant we dined at to have all of our beverages paid for. So generous! Also loved the location. Close to Soho, Covent Garden, and Theatre District. Hotel was always filled with beautiful flowers. Couldn’t recommend Charlotte Street Hotel more highly! Thank you to all!
Guest User
July 20, 2024
We were a family party of five in three rooms, two of which were upgraded. From the moment of arrival we were treated with efficiency, professionalism and friendliness by all staff at all levels. Rooms were stylish and practical. Room service was exemplary and swift. Breakfasts each morning were excellent and plentiful. We were sorry to leave - and hope to return.
Guest User
July 15, 2024
Trying for find that go to hotel in London is fun…..but Charlotte Street was frustrating and good all in one. The room was beautiful and clean (no view but wasn’t expecting anything) Bathroom was an adequate size with a lovely walk in shower (no bath) shower gel and shampoo lovely. Good sized wardrobe for two nights but no longer. There is no water in the room when you arrive but they do put a bottle each out at night. No iron or ironing board but when requested was delivered quickly. Safe was closed and could not open it. There are no tea and coffee faciilties which is really unusual for a UK hotel. We asked for some and a tray with Keller and cups was left when we were out….however they tried to charge me For this on leaving - which I refused. Most decent hotels that don’t have this in the room provide this free of charge to rooms as part of the cost. Honesty bar a nice idea but soft drinks astronomically high. Maybe water and tea/coffee could be provided here for free? Very comfy bed but not would would Return due to the little things
Guest User
June 24, 2024
I booked 2 superior rooms for a special trip for myself and my three daughters . The hotel itself if beautifully appointed and well positioned , I wanted a ‘boutique’ atmosphere I was prepared to splash out for this trip, but I felt the place is very mercenary , the price of £600 per room didn’t even include and if you opt to using the buffet table as well as having something cooked it would have cost another £50 per head . My breakfast Oscar’s eggs Benedict was served tepid , the coffee wasn’t hot either . The waiting staff are not happy smiley people , there is no service with a smile . Poor value for money at these prices they need to do a lot better .
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:£25.00 (approx. NZD 52.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2000
- Number of Rooms: 52
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Massage Room
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Babysitting ServicesAdditional charge
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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