Charlotte Street Hotel, Firmdale Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in London
Charlotte Street Hotel, Firmdale Hotels
No.11 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, Greater London W1T 1RJ, United Kingdom
Show on map
We Price Match
Highlights
Excellent service
Delicious breakfast
Ideal location
Sparkling clean
Lots to doAmenities
Massage Room
Fitness Room
Public parking
Bar
Restaurant
Meeting Room
Multi-Function Room
Babysitting Services
All amenities
Property Description
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
Show more
9.3/10
GreatCleanliness9.4
Amenities9.3
Location9.4
Service9.2
All 71 reviews
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(440m)
Airport: London City Airport
(15.1 km)
Airport: Heathrow Airport
(28.2 km)
Train: Euston Railway Station
(1.5 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
One-Bedroom Woolf King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
One-Bedroom Woolf Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
1
Penthouse Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
8
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Superior Loft Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
5
Luxury Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
6
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
4
Luxury Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Check Availability
Junior Suite, Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
1
Loft Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
8
Loft Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Towels
Check Availability
5
King Penthouse Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
71 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.3
- Location9.4
- Service9.2
Average for similar properties in London
AI Summary
The staff excels in efficiency, friendliness, and attentiveness. Guests appreciate the excellent breakfast options and cleanliness. The location is ideal for exploring the city, with stylish, quiet, and comfortable rooms.
Guest User
May 13, 2025
Well located hotel in Fitzrovia with lots of bars and restaurants on the doorstep.
Was given a room at the back overlooking roofs of buildings behind but that meant no noise from the people leaving the bars and restaurants.
Was disappointed there was no tea or coffee making facility in the room.
This was made up by the champagne and brownie plate for husband’s birthday.
Guest User
November 21, 2024
The hotel is small, with a good location, very good hygiene, average service, and the price is the price of a local luxury hotel, about 6,000 per night. The room is poorly soundproofed, the floor is very thin, the wooden floor is carpeted, and if you walk upstairs at night, the ceiling light in the room will shake.
Original TextTranslation provided by Google
Companion05821728234
April 20, 2025
Wonderful boutiqish hotel, excellent location, friendly staff. Lux room very comfortable albeit with the smallest shower imaginable. Room was definitely missing a coffee machine and kettle for us early risers. Only stayed 1 night but would definitely recommend & will go back.
Guest User
June 28, 2025
We have visited this hotel many times, always been made to feel welcome and have enjoyed ourselves. Today (27 June) we visited the pavement terrace for a drink around lunchtime. The server was so off hand and abrupt we just left without having that drink, went elsewhere. Not sure we will be back, so disappointed.
L8528EBkath
June 15, 2025
The wheelchair access here is great, the doormen at the front entrance were so nice. They helped me to get my wheelchair (Invacare Bora, so it’s quite a large model) up the front steps using ramps and they also helped me to access the disabled loos. Also this hotel has a lift. Plus a lovely ambience in the hotel bar for drinks! I haven’t stayed here but highly recommend for the attitude of the staff and access.
Jane R
April 4, 2025
Still loving this hotel, its location, its staff, its rooms and the care that the reception staff take to ensure your stay is lovely. I had an issue with noise on our first night from a banging door ( obviously husband slept through it) but they resolved the issue the next day and moved us to a nicer ( quieter room) We have been times over the years for our kids birthdays and it just feels so special when we arrive. I love the view from the windows of the little restaurants and pubs, I really like the restaurant in the hotel ( fish cakes , a glass of rose and a pudding are the perfect start to the weekend ) Just lovely and we appreciate the escape from the busy city after wandering the shops or galleries for hours .
Anne B
March 24, 2025
The Charlotte Street Hotel was magnificent! I loved it from the moment we checked in. The staff was kind and helpful upon arrival and allowed for an early check-in after an overnight flight. The room was decorated flawlessly! I loved every bit of it! The location was perfect-situated on a quiet street off of many busier streets. The cafe in the hotel was delicious as well and they even had a dedicated gluten free fryer so that I was able to enjoy French fries. I would definitely stay here again and would recommend to anyone traveling to London!
doctenor
March 21, 2025
Great hotel in a great location. My room was quite confortable. The restaurant on the first floor is very good and can get very busy. I loved how it was walking distance to so much--especially West End shows. There are also a multitude of amazing restaurants in the area.
Services & Amenities
Most Popular Amenities
Massage Room
Fitness Room
Public parking
Additional charge
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, £66.00 (approx. NZD 148.58) Daily. Reservation needed.
Public parking
Additional charge
Valet Parking
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
Luggage Storage
Wake-Up Call
Currency Exchange
Languages Spoken
Polish
French
Food & Drink
Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Room Service
Health & Wellness
Fitness Room
Massage Room
Beauty and Makeup
Public Areas
Elevator
No Smoking in Public Areas
Cleaning Services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Babysitting Services
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Accessibility
Assistive Listening Devices
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:£28.00 (approx. NZD 63.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2000
- Renovated: 2014
- Number of Rooms: 52
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.