Charlotte Street Hotel, Firmdale Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
Charlotte Street Hotel, Firmdale Hotels
No.13 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, Greater London W1T 1RJ, United Kingdom
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A stay at Charlotte Street Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Regent Street and Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.Show More
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Highlights
Ideal location
Parking available
Lots to do
Sparkling clean
Excellent serviceShow More
Amenities
Massage Room
Fitness Room
Public Parking
Bar
Restaurant
Meeting Room
Multi-Function Room
Babysitting Services
All Amenities
Property Description
A stay at Charlotte Street Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Regent Street and Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.
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4.6/5
GreatCleanliness4.6
Amenities4.6
Location4.6
Service4.6
All 65 Reviews
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(430m)
Airport: London City Airport
(15.5 km)
Airport: London Heathrow Airport
(29.4 km)
Landmarks: The British Museum
(560m)
Landmarks: Oxford Street
(610m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
One-Bedroom Woolf King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
One-Bedroom Woolf Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
1
Penthouse Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
8
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Deluxe Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Superior Loft Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Wardrobe
Desk
Check Availability
5
Luxury Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Towels
Check Availability
2
Loft Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
4
Loft Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
King Penthouse Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
4.6/5
Great
65 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in London
AI Summary
Centrally located, this hotel offers clean, comfortable rooms and efficient, friendly staff. Guests appreciate the delicious breakfast options and the serene, stylish ambiance. Convenient for exploring London.
Guest User
November 21, 2024
酒店小巧 地點不錯，衛生非常好，服務一般，價格是本地豪華酒店價格，大約6千/晚，房間隔音差，樓板非常薄，木地板，已鋪地毯，樓上半夜走路，房間頂燈會搖。
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Guest User
January 1, 2025
It was a wonderful stay, the location was great, the staff were friendly and the food was fresh, the only downside was that the room seemed a little dated and could use a refresh, other than that our visit was fantastic, I would definitely stay again on my next visit to london.
Guest User
September 30, 2024
My sister and I had a wonderful stay at the Charlotte Street Hotel! The rooms are gorgeous and the staff amazing - Ola and Dominic in particular took great care of us. The location provides easy access for tube stations, food and shopping. I recommend very highly and can't wait to go back for another visit!!
Guest User
September 22, 2024
We absolutely love this place and have been here many times—it’s always one of our top choices! The food is always delicious and the art and décor make the atmosphere really special. The toilets are spotless, and the staff are always professional and friendly. Can't recommend it enough!
Guest User
September 2, 2024
A lovely early evening birthday celebration meal for 6 friends. Wonderful food, ( large dessert portions) drinks wine and cocktails , excellent service. Including a complimentary birthday surprise dessert and candle for birthday lady.
Guest User
August 24, 2024
What has happened to this beautiful hotel? Dropped in for a pre concert drink and was very disappointed. Wine was mediocre- a white burgundy was everything but! Served by a surly staff member slouching around wearing a gilet - in August! Knowledge of their wine list was non existent which in a 5 star establishment is most unusual and totally unacceptable Eye contact was avoided I had to go up to the bar to request the bill. The music in the bar was very loud and ‘clubby’ In the recent past it was subtle background music. Yesterdays musical offering was an assault on the ear drums and made conversation difficult The bins in the ladies powder room were overflowing. A great pity, as the location is superb but sadly this once iconic hotel is now on a par with a bog standard two star establishment
Guest User
August 24, 2024
The porters are very friendly and helpful. We were a family of four with two rooms. Both were beautiful, quiet, comfortable, and the bottle of evening bedside water was appreciated every night. We enjoyed breakfast every morning, and found the servers to be welcoming and attentive. Every day it was a treat to return to the hotel's convenient location after hours of exploring the city.
Guest User
August 17, 2024
Too many people to pick out individually. Every person we interacted with at the hotel was as lovely as could be. Every request was met with enthusiasm. I want to point out that on our last night in London, the concierge had arranged with the restaurant we dined at to have all of our beverages paid for. So generous! Also loved the location. Close to Soho, Covent Garden, and Theatre District. Hotel was always filled with beautiful flowers. Couldn’t recommend Charlotte Street Hotel more highly! Thank you to all!
Services & Amenities
Most popular business facilities
Massage Room
Fitness Room
Public Parking
Additional charge
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, £66.00 (approx. NZD 146.10) Daily. Reservation needed.
Public Parking
Additional charge
Valet Parking
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
English
French
Polish
Portuguese
Food & Drink
Bar
Room Service
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Public Areas
Elevator
No Smoking in Public Areas
Health & Wellness
Fitness Room
Massage Room
Beauty and Makeup
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Assistive Listening Devices
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Set menu, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Set menu:£28.00 (approx. NZD 61.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2000
- Renovated: 2014
- Number of Rooms: 52
A stay at Charlotte Street Hotel, Firmdale Hotels places you in the heart of London, within a 10-minute walk of Regent Street and Russell Square. This family-friendly hotel is 0.5 mi (0.8 km) from The British Museum and 0.6 mi (1 km) from Leicester Square.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.